UX Researcher, Consumer

Reddit; United States; Remote; USD 132,000 - 186,000; Full time

Job summary

A leading online community platform is seeking a researcher to join their Consumer Product research team. This role focuses on improving user engagement and experience through qualitative research. Candidates should have a Master's or Ph.D., 3+ years of experience, and excellent communication skills. This remote-friendly position offers comprehensive benefits including healthcare, parental leave, and flexible vacation.

Benefits

Comprehensive Healthcare Benefits

401k Match

Flexible Vacation

Generous paid Parental Leave

Qualifications

• 3+ years of experience conducting consumer-focused qualitative research.
• Demonstrated expertise in qualitative research methods.
• Experience influencing strategy within cross-functional teams.

Responsibilities

• Craft and execute high-quality qualitative research studies.
• Drive communication with cross-functional partners.
• Clearly articulate product strategy via compelling narratives.

Skills

Detail-oriented

Excellent communication

Qualitative research methods

Flexibility and adaptability

Education

Masters or Ph.D. in relevant fields

Job description

Overview

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 101M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. Reddit has a flexible first workforce. This role is completely remote-friendly. If you happen to live close to one of our physical office locations, our doors are open for you to come into the office as often as you’d like.

As part of our Consumer Product research team, this role will support the Core Platform Pillar, with a focus on lifecycle research. This pillar is focused on acquiring new users, connecting them with the right content and communities on Reddit, and helping deepen their engagement. These are well-trodden areas for Reddit that we are trying to improve with additional personalization, localization, machine translation, and engagement efforts. This researcher will look at how users transition in their usage and behavior on Reddit to identify areas where we can improve the user experience.

Responsibilities

• Craft and execute high-quality, high-impact qualitative research studies.
• Drive communication and collaboration with cross-functional partners, including engineering, data science, design, product/program management, etc.
• Clearly articulate product strategy across product pillars via a compelling narrative and actionable insights.

Required Qualifications

• Masters or Ph.D. in Statistics, Behavioral Science, Computer Science, Human-Computer Interaction, Psychology, related fields, or equivalent experience.
• 3+ years of experience conducting consumer-focused, qualitative research on an embedded product team.
• Demonstrated expertise in qualitative research methods, including when and how to apply them during each product development phase.
• Detail-oriented and able to work independently.
• Experience influencing strategy and driving impact within cross-functional teams.
• Excellent interpersonal, organizational, written, and oral communication skills.
• Can prioritize time between multiple projects, and be flexible, adapting to changing priorities.

Benefits

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k Match
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Reddit Global Days off
• Generous paid Parental Leave
• Paid Volunteer time off

Pay Transparency:

This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit redditinc.com/careers/.

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is: 132,600 — 185,600 USD.

In select roles and locations, the interviews will be recorded, and transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.