UX/QA Engineer

Privia Health; Northern (KY); Hybrid; USD 110,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Pet insurance

401K

Job summary

Privia Health is seeking a UX / QA Engineer to ensure the quality of patient- and provider-facing digital products such as myPrivia and Privia Insights. You will defend the end-user experience, validating design systems, responsive layouts, and complex user flows across web and mobile platforms.

You will utilize AI-assisted tools to rapidly generate test cases, write automated UI scripts, and analyze usage patterns, while collaborating with product owners and engineers in a fast-paced Agile

Qualifications

• 3+ years of experience in software quality assurance, software engineering, or user experience testing.
• Proven ability to verify web/mobile interfaces against high-fidelity designs with attention to layout and accessibility.
• Experience testing interactive consumer-facing web and mobile apps or integrated workflows (email, SMS, push).
• Experience integrating AI tools to improve test generation and scripting efficiency.
• Solid understanding of Agile SDLC and fast-paced team environments.

Responsibilities

• UX/UI verification of interfaces, responsiveness, style guide compliance, and components.
• End-to-end functional testing across web and mobile platforms.
• Journey validation across integrated web/mobile apps and messaging flows.
• AI-augmented QA testing: draft plans, accelerate UI regression scripts.
• Defect lifecycle management in Jira with clear reproduction steps and context.
• Participate in Agile ceremonies to advocate for quality and user experience.

Skills

UX/UI sensitivity

Agile SDLC

Digital product testing

AI tooling for QA

Remote collaboration

Tools

Cypress

Playwright

Selenium

Appium

Figma

Job description

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.

Job Description

The UX / QA Engineer is a unique, hybrid quality champion who sits at the intersection of product design, engineering, and quality assurance. In this role, you will be responsible for ensuring that our patient- and provider-facing digital products (myPrivia, Online Scheduling, Privia Insights, and automated notification systems) are functionally bulletproof and deliver an elite, seamless user experience.

You will collaborate closely with Product Owners and Web and Mobile Engineers to define and maintain strict usability and functional quality standards. Rather than just testing back-end logic, you will actively defend the end-user experience—ensuring that design systems, responsive behaviors, layout integrity, and complex user flows (such as virtual clinic check-ins and automated text/email loops) behave exactly as intended across all devices and platforms.

We are looking for an engineer who embraces modern QA practices, including leveraging AI-assisted tools to rapidly generate test cases, write automated UI scripts, and analyze behavioral patterns.

Primary Job Duties:

UX/UI Verification & Design QA: Validate user interfaces, responsive layouts, style guide compliance, and interactive components against design mockups and usability standards to catch drift before production.

End-to-End Functional Testing: Develop and execute comprehensive test plans, test cases, and test scripts covering usability, functional, compatibility, and performance testing for web and mobile interfaces.

Journey Validation: Deeply test complex patient and provider journeys across our integrated ecosystem, ensuring workflows involving web applications, mobile applications, and outbound messaging (email, sms, push) are flawless.

AI-Augmented QA Testing: Utilize AI testing assistants and automated tools to draft test plans, accelerate automated UI regression scripting (e.g., Playwright, Cypress, or Selenium), and optimize test coverage.

Defect Lifecycle Management: Identify, document, and track visual and functional defects in Jira with reproducible steps, screen recordings, and technical context for engineering teams.

Agile Collaboration: Participate in all Agile ceremonies (sprint planning, daily stand-ups, reviews, retrospectives) to advocate fiercely for both software quality and user experience.

Qualifications

3+ years of relevant experience in software quality assurance, software engineering, or user experience testing.

Strong UX/UI Sensitivity: Proven track record of verifying web and mobile application interfaces against high-fidelity designs, with an eye for layout, typography, responsiveness, and accessibility (WCAG).

Digital Product Exposure: Experience testing interactive, consumer-facing web apps, mobile apps (iOS & Android), or integrated communication workflows (SMS, email, push notifications).

AI Developer/QA Tooling: Experience incorporating AI tools into your daily workflow to increase test generation speed and script efficiency.

Agile SDLC: Solid understanding of software development life cycles and experience operating within fast-paced Agile methodologies.

Desired Qualifications:

Familiarity with test automation frameworks tailored for UI/UX validation (e.g., Cypress, Playwright, Appium).

Direct experience working with Figma or similar digital product design tools.

Experience testing workflows embedded inside EHR systems (specifically athenaOne).

Basic knowledge of HTML/CSS/JS to help diagnose frontend failures.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Our salary range for this role is $110,000.00 to $130,000.00 in base pay and exclusive of any bonuses. Eligible for an annual bonus targeted at 15%.

• medical, dental, vision, life, and pet insurance
• 401K, paid time off, and other wellness programs

Technical Requirements (for remote workers only, not applicable for onsite/in office work):

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 Mbps for Download Speed and 3 Mbps for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better whenour people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.