UX Program Manager, Payments Platform

Google LLC; Mountain View (CA); On-site; USD 132,000 - 189,000; Full time

Job summary

Google LLC in Mountain View, CA is seeking a UX Program Manager for Payments Platform to coordinate design and product teams, leveraging user research insights and robust project management to accelerate delivery.

You will plan projects, define milestones, assess risks, and create actionable insights to improve user experiences across payments products used by billions, requiring strong cross-functional collaboration and data-driven decision making.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 4 years of program management experience within design or UX organizations.
• Experience with User Research, or Research focused tools and user centered methodologies.

Responsibilities

• Plan projects, define milestones, assess risks, create actionable insights and ensure deadlines are met.
• Harmonize the work of various UX disciplines and cross-functional partners to drive team objectives.
• Drive continuous improvement by analyzing data and delivering recommendations for UX programs.

Skills

Program management

User Research

UX collaboration

Education

Bachelor’s degree or equivalent practical experience

Job description

Share UX Program Manager, Payments Platform

corporate_fare Google place Mountain View, CA, USA

• Bachelor’s degree or equivalent practical experience.
  
• 4 years of program management experience within design or UX organizations.
  
• Experience with User Research, or Research focused tools and user centered methodologies.

Preferred qualifications:

Experience with the product development lifecycle.

• Experience analyzing data and delivering recommendations for improvement.
  
• Experience managing risks (e.g., operational, product, team health).
  
• Experience working with payments platforms, FinTech, advertising, or cloud providers.
• Experience managing operational, product, and team health risks in a highly matrixed environment.

About the job

At Google, we "Focus on the user and all else will follow." UX Programs & Operations drives projects by increasing communication, streamlining the UX design process, and fostering a culture of user-centered development. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to create industry-leading products based on user insights.
As a UX Program Manager, you will combine expert project management with a passion for user experience to improve the design of products used by billions. Your role is to plan projects, define milestones, assess risks, create actionable insights, and ensure deadlines are met. You will harmonize the work of various UX disciplines and cross-functional partners to drive team objectives and create innovative experiences.

Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

About the job

At Google, we "Focus on the user and all else will follow." UX Programs & Operations drives projects by increasing communication, streamlining the UX design process, and fostering a culture of user-centered development. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to create industry-leading products based on user insights.
As a UX Program Manager, you will combine expert project management with a passion for user experience to improve the design of products used by billions. Your role is to plan projects, define milestones, assess risks, create actionable insights, and ensure deadlines is met. You will harmonize the work of various UX disciplines and cross-functional partners to drive team objectives and create innovative experiences.

Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $132000 - $189000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google .

• Be prepared to discuss your knowledge and use of AI tools during the hiring process, AI fluency is an expectation in this role.
• Develop plans to assess continuous improvement opportunities for UX programs and processes by collecting and analyzing data for insights.
• Define metrics that drive a culture of user-centered development, establish baselines, and track UX impact based on program needs.
• Scale, prioritize, and independently execute project plans end-to-end to optimize resourcing, time, and funding investments.
• Drive operational excellence and manage sprint planning through strong cross-functional collaboration with UX, Engineering, and program stakeholders.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.