UX Director

Talanto; Northern (KY); Hybrid; USD 280,000 - 330,000; Full time

Benefits offered by this job

Stock options

Health benefits

Unlimited PTO

Parental leave

Tuition reimbursement

Job summary

Talanto is seeking a UX Director to lead the Product Design & Research org through an AI-native rebuild. You will set design strategy at the executive level, reshape daily operations, and model AI-first leadership in practice.

Reporting to the CPO, this role influences product direction, drives cross-functional speed, and governs design systems to scale enterprise workflows with accessibility first.

Qualifications

• 10+ years of UX or product design leading organizational change.
• Proven design strategy at executive level, incl. hiring senior talent.
• B2B SaaS background with enterprise buying cycles and deep user research.
• Hands-on fluency in AI-augmented design workflows with specifics.

Responsibilities

• Own design strategy and multi-quarter vision across platforms and AI lines.
• Rebuild operating model with decentralized pods embedded in product tracks.
• Make the team AI builders, designing against the codebase in practice.
• Set cross-functional speed with fast AI-enabled collaboration.
• Govern design systems as infrastructure to accelerate velocity.
• Drive B2B design excellence for complex workflows with WCAG 2.2 default.
• Embed research and data using usability tests and analytics for roadmaps.
• Hire and grow designers; foster direct, constructive feedback culture.

Skills

UX leadership

Design strategy

B2B SaaS

WCAG 2.2 accessibility

Design systems governance

AI-enabled design

Education

Bachelor's in Design/HCI

Tools

GitHub

FullStory

Pendo

Job description

Important: if an employer asks you to log into their system via iCloud or Google, send a code, an SMS or Telegram password, run some code, or install software — refuse. These are signs of fraud.

is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, ’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint.

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace," by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, was named to Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.” is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Role:

is hiring a UX Director to lead the Product Design & Research organization through a fundamental shift in how design gets done: AI-native, codebase-anchored, and embedded directly into product-line teams. This is a rebuild, not a maintenance role. You'll set design strategy at the executive level, reshape how the team operates day to day, and personally model what AI-first design leadership looks like in practice.

This role reports directly to the CPO and carries real influence over product direction.

What You'll Do

• Own design strategy. Set the multi-quarter design vision across the platform and AI-powered product lines, and make the case for design investment at the executive table.
• Rebuild the operating model. Move the team from a centralized ticket queue to decentralized pods embedded in product-line tracks, mirroring how Product and Engineering are organized, for continuity and closeness to the customer.
• Make your team AI builders, not AI users. Designers work directly against the codebase (GitHub access, same as engineers) to produce interactive, implementation-accurate prototypes grounded in the real system, not static comps or invented flows.
• Set the tone for cross-functional speed. When designers and PMs both move fast with AI on the same problem, best and fastest wins, in service of the customer.
• Govern the design system as infrastructure, measurably accelerating design and engineering velocity across every surface.
• Drive B2B design excellence for complex, data-dense, multi-persona enterprise workflows, with WCAG 2.2 accessibility as default.
• Embed research and data, using usability testing and behavioral analytics (FullStory, Pendo, or similar) to inform roadmap-level calls.
• Hire and build the team, recruiting designers who want to be on the cutting edge and will push the bar further.
• Set the culture: direct, kind, elevating feedback, and strong, opinionated points of view.

Required Qualifications:

• 10+ years of UX or product design experience as a strong, opinionated design leader who drives change.
• Proven track record setting and executing design strategy at the organizational level, including hiring and developing senior design talent.
• B2B SaaS background, not primarily consumer. Enterprise buying cycles and deep user research demand a different approach than B2C.
• Real, hands-on fluency in AI-augmented design workflows, backed by specifics: what tools, what process, what you actually built. General AI tool use alone isn't enough.
• A demonstrated personal drive to stay current on AI-enabled design, through training, cohorts, or peer networks, even without a full prior rollout to point to.
• A clear point of view on resolving design/PM overlap in an AI-builder workflow, rooted in shared ownership, not territory.
• Proven experience building and governing design systems as cross-team infrastructure.
• Strong command of WCAG 2.2 accessibility standards.
• Executive-level communication and stakeholder management skills.
• Bachelor's degree in Design, HCI, or related field; equivalent experience accepted.

Preferred Qualifications:

• Experience in cybersecurity or a closely adjacent regulated/enterprise-trust space.
• Experience scaling a design org through a growth stage or product expansion.
• Experience formalizing agile, pod-based design operating models.
• Comfort engaging directly with customers, including live, collaborative sessions.

Benefits: Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated total compensation range for this position is $280,000 - $330,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits.

is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law.

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact .

Any information you submit to as part of your application will be processed in accordance with the Company’s privacy policy and applicable law.

does not accept unsolicited resumes from employment agencies. Please note that we do not provide immigration sponsorship for this position.