UX Designer & Researcher — Secret Clearance

DXC Technology

Virginia (MN)

On-site

USD 73,000 - 136,000

Full time

13 days ago

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Benefits offered by this job

DXC benefits program

Health, dental, vision insurance

Paid holidays

Job summary

DXC Technology in Arlington, VA seeks a seasoned UX designer to conduct user research, translate insights into actionable recommendations, and refine PeopleSoft HCM experiences using Fluid UI. You will collaborate with developers, analysts, and product owners to ensure feasible, accessible designs.

The role emphasizes Section 508/WCAG accessibility, iterative usability testing, and the creation of wireframes, prototypes, and UX documentation.

Qualifications

Bachelor’s degree in a related field or equivalent experience.
3+ years of hands-on UX design, user research, interaction design, or human-centered design experience.
Hands-on experience with PeopleSoft HCM and PeopleSoft Fluid UI is a plus.
Experience conducting interviews, observation, usability testing, task analysis, research synthesis, and communicating actionable findings.
Strong communication and facilitation skills, with the ability to explain design rationale and collaborate with stakeholders.

Responsibilities

Plan and conduct user research through interviews, contextual inquiry, observation, usability testing, surveys, and task analysis to understand user needs, behaviors, and pain points.
Translate research into actionable recommendations, personas/user profiles, journey maps, task flows, usability findings, and prioritized design opportunities.
Design and improve PeopleSoft HCM experiences using Fluid UI concepts, including homepages, tiles, navigation, responsive pages, search, forms, dashboards, and end-to-end workflows.
Create wireframes, mockups, prototypes, interaction specifications, and other design artifacts that clearly communicate proposed experiences.
Work closely with PeopleSoft developers, functional analysts, product owners, testers, and business stakeholders to refine requirements and ensure designs are feasible and implemented as intended.
Evaluate existing PeopleSoft pages and workflows for usability, consistency, efficiency, and accessibility; recommend improvements that reduce user effort and errors.
Conduct iterative usability testing of concepts, prototypes, and implemented functionality and incorporate findings into subsequent design iterations.
Develop and maintain UX standards, reusable patterns, design guidance, research repositories, and supporting documentation across PeopleSoft HCM.
Apply Section 508, WCAG, keyboard navigation, screen-reader, readability, and other accessibility considerations throughout research and design.
Use user feedback, analytics, help desk trends, and observed task performance to identify and prioritize high-value UX improvements.
Participate in Agile/SAFe activities including backlog refinement, design reviews, demonstrations, acceptance discussions, and coordination with release schedules.
Partner with training, knowledge management, digital adoption, and help desk teams so recurring user issues and support needs inform UX improvements.
Other duties as assigned.