UX Designer , GOEST (Global Operations Enterprise Services - Tech)

Amazon; Berwick (Columbia County); On-site; USD 118,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon's GOEST UX Designer role challenges you to own end-to-end design for internal tools used by project managers, field engineers, site leaders, and analysts across 50+ countries. You will run design consultations, perform field research, build reusable patterns, and shape experiences that impact safety, speed, and cost at scale.

You’ll work embedded with engineering teams, facilitate design reviews, and translate complex business requirements into intuitive, production-ready interfaces.

Qualifications

• 3+ years of design experience
• Online portfolio or samples demonstrating end-to-end, user-centered design across desktop and mobile
• Experience designing and prototyping with Figma, Adobe Creative Cloud, or similar
• Experience delivering design solutions as a UX designer or interaction designer
• Knowledge of usability principles and techniques
• Experience in mass-market consumer web/mobile products (preferred)

Responsibilities

• Own end-to-end design delivery for multiple concurrent projects: user flows, wireframes, prototypes, and production-ready specifications
• Facilitate regular design consultation sessions, providing expert feedback to product teams on in-progress and pre-launch work
• Conduct design quality assurance on shipped features, identifying discrepancies between design intent and implementation
• Build and maintain a domain-specific pattern library extending the corporate design system with reusable components
• Run regular design office hours, offering guidance and early directional feedback to any team that needs it
• Conduct user research (shadows, interviews, usability tests) to validate decisions and surface unmet needs
• Contribute to cross-team experience strategy, information architecture, and long-term vision for a unified product suite
• Collaborate daily with product managers, engineers, and data scientists to translate complex business requirements into clear, intuitive experiences

Skills

3+ years design experience

portfolio

Figma

Adobe Creative Cloud

usability principles

Tools

Figma

Adobe Creative Cloud

Job description

UX Designer , GOEST (Global Operations Enterprise Services - Tech)

Job ID: 10510063 | Amazon.com Services LLC

Ever wanted to design the tools that keep Amazon's global infrastructure running, from ground-up construction through decades of daily operation? This is your chance to shape how thousands of people experience enterprise software that actually matters.

We're looking for a UX Designer who thrives on complexity and loves making it simple. You'll own end-to-end design delivery for products used by project managers, field engineers, site leaders, and finance analysts across 50+ countries. You won't just push pixels; you'll run design consultations, conduct field research, build reusable design patterns, and ship experiences that directly impact safety, speed, and cost at a massive scale.

This is a high-autonomy role. You'll be embedded with engineering teams, facilitating design reviews, and making daily decisions that shape how people do their jobs. If you want ownership, variety, and the satisfaction of seeing your work used by real operators in real buildings, keep reading.

Key job responsibilities

• Own end-to-end design delivery for multiple concurrent projects: user flows, wireframes, prototypes, and production-ready specifications
• Facilitate regular design consultation sessions, providing expert feedback to product teams on in-progress and pre-launch work
• Conduct design quality assurance on shipped features, identifying discrepancies between design intent and implementation
• Build and maintain a domain-specific pattern library extending the corporate design system with reusable components
• Run regular design office hours, offering guidance and early directional feedback to any team that needs it
• Conduct user research (shadows, interviews, usability tests) to validate decisions and surface unmet needs
• Contribute to cross-team experience strategy, information architecture, and long-term vision for a unified product suite
• Collaborate daily with product managers, engineers, and data scientists to translate complex business requirements into clear, intuitive experiences

A day in the life

Your primary focus is shaping the end-to-end user experience for internal tools that support strategic planning and investment decisions. You'll partner closely with product managers, engineers, and business stakeholders to translate complex workflows into intuitive, scalable designs. A typical day might include leading a design review, synthesizing research findings into actionable recommendations, or prototyping solutions for problems no one has solved yet. Beyond the regular beat, you'll influence design direction across adjacent teams and help establish UX standards that raise the bar for the broader organization.

About the team

You'll join a small, high-impact design team embedded within an organization of 200+ teammates managing 100+ enterprise technology products. These products enable teams worldwide to plan, deliver, and operate a global network of 5,500+ physical sites across 50 countries. Our UX practice is in its first year. We're building from the ground up: defining how design works, how it scales, and what great looks like. Culture: we move fast, ship iteratively, and let evidence drive decisions. Expect variety, autonomy, and colleagues who care deeply about the people using what we build.

Basic Qualifications

• 3+ years of design experience
• Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
• Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar
• Experience in delivering design solutions as a UX designer or interaction designer
• Knowledge of usability principles and techniques

Preferred Qualifications

• Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
• Experience in mass-market consumer web / mobile products

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• Paid time off
• Parental leave

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TX, Austin - 117,800.00 - 160,000.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.