UX Designer

FSAStore.com

United States

Remote

USD 80,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, Vision

401K with company match

Dependent Care, FSA & HSA

Parental & Bonding Leave

Flexible PTO

Monthly wellness & internet reimburse

Professional development & leadership

Mental Health resources

100% remote within the United States

Job summary

Health-E Commerce in the United States seeks a full-stack UX Designer to shape customer experiences across digital health and ecommerce platforms. You will own the design process from research and discovery through wireframing, prototyping, and high-fidelity UI—driving cohesive interfaces and scalable design systems.

Work closely with product managers, engineers, and cross-functional partners in a fast-paced environment.

Qualifications

3+ years in UX/UI design with a strong portfolio and case studies showing end-to-end work.
Ecommerce experience is a must.
Sound judgment on when to ship and learn.
Solid grasp of UX principles, journey mapping, and responsive design.
Strong command of Figma with components, variants, auto layout, and tokens.
Experience building or contributing to a design system in production.
Hands-on experience designing within CMS platforms and MarTech systems.
Knowledge of accessibility standards (WCAG) and inclusive design.
Familiarity with A/B testing tools and data-informed design decisions.
Experience with Jira or Monday.

Responsibilities

End-to-end design execution from research through wireframes to high-fidelity UI.
Design experiences for ecommerce customers and internal users across CMS and MarTech.
Plan and run user research, interviews, and usability testing.
Contribute to design systems and tokens to scale across teams.
Coordinate UAT with stakeholders to validate designs against goals.
Collaborate with product managers, engineers, and cross-functional partners.
Maintain brand consistency across digital platforms while improving visuals.
Plug into Agile/Scrum workflows and ship iterative improvements sprint over sprint.

Skills

UX/UI design

Ecommerce UX

UX research

Responsive design

Design systems

Accessibility WCAG

A/B testing

Data-informed design

Tools

Figma

CMS platforms

Jira

Monday

Storybook

Job description

About the role:

We are looking for a full-stack UX Designer to help shape customer experiences across our digital health and ecommerce platforms. Reporting to the Director of User and Experience Design, you will own the design process end to end - research, UX design, design systems, and UI - shaping how customers discover, engage with, and trust our digital products. In a single week you might move between user interviews, flows,componentspecs, and polished production screens. This is a hands-on IC role for someone who loves the craft and the pace.

We move fast. Priorities shift. Context switching is part of the job. We want a scrappy mindset, strong judgment, and the sense to know when to push for perfect and when to ship, learn, and iterate.

Key responsibilities:

End-to-end design execution: Own the design process from research and discovery through wireframing, prototyping, and high-fidelity UI.
Customer experience design: Design andoptimizeexperiences for ecommerce customers and internal users across CMS,MarTech, and operational platforms. Build intuitive, consistent, scalable interfaces that support seamless workflows and a cohesive brand.
UX research and testing: Plan and run user research, including interviews and usability testing. Turn customer pain points and behaviors into insights and design decisions.
Design systems and components: Contribute components, patterns, and tokens that scale cleanly between design and development.
**User acceptance testing (UAT):**Partner with stakeholders tovalidatedesigns through structured UAT, keeping work aligned with customer needs and business goals.
Collaboration and communication: Work closely with product managers, engineers, and cross-functional partners. Communicate design decisions clearly and advocate for the customer without slowing the team down.
Brand consistency: Maintainbrand integrity across digital platforms while pushing thoughtful improvements to the visual identity.
Agile support: Plug into Agile/Scrum workflows, prioritize ruthlessly, and ship iterative improvementssprintover sprint.

What you'll need:

Experience and Skills

Minimum3+ years in UX/UI design with a strong portfolio and case studies that show end-to-end work.
Ecommerce experience isa must.
Sound judgment on when to aim for perfect versus good enough to ship and learn.
Solid grasp of UX principles, journey mapping, conversion optimization, and responsive design.
Strong command of Figma, including components, variants, auto layout, and tokens.
Experience building or contributing to a design system in production.
Hands-on experience designing within CMS platforms (Contentful, Builder.io, WordPress, Fastr, or similar) andMarTechsystems.
Knowledge of accessibility standards (WCAG) and inclusive design practices.
Familiarity with A/B testing tools and data-informed design decisions.
Experience with project management tools like Jira or Monday.

Soft Skills

Scrappy mindset. Thrives in a high-demand environment with shifting priorities and frequent context switching.
Strong problem-solving with a consistent focus on the customer.
Clear communicator who can present to technical and non-technical audiences and defend decisions without getting defensive.
Works independently and collaborates well inside a tight cross-functional team.
Manages multiple projects in a fast-paced environment with frequent pivots.

Bonus Skills

Digital health or telehealth experience.
Hands-on experience with CSS, Sass, and CSS variables.
Familiarity with design tokenization for clean design-to-development handoff.
Experience with Storybook or similarcomponentdocumentation tooling.

Compensation, Benefits, & Additional Details:

Health-E Commerce's compensation philosophy is grounded in market data and internal equity to ensure fairness and consistency across the team. Individuals new to the company should generally expect offers to fall between the entry point and midpoint of the salary range. Our goal is to provide an offer that supports growth potential within the role and allows for future salary progression.