UX Design Manager

rsm; Chicago (IL); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Hybrid work model

Total rewards package

Job summary

RSM is seeking a strategic UX leader to guide a team of designers in delivering high-quality, user-centered experiences across products and platforms. You will shape UX strategy, oversee design execution, and partner with product and engineering leaders to ensure cohesive, accessible solutions.

This hybrid role emphasizes hands-on design, mentorship, and building scalable design systems while driving research, metrics, and continuous improvement to elevate the user experience across the

Qualifications

• Bachelor's degree in UX/UI Design, HCI, Graphic Design, or related field, or equivalent experience.
• Experience leading UX design across complex, multi-platform digital products.
• Proficiency with industry-standard design and prototyping tools (Figma, Sketch, Adobe XD, InVision).
• Experience leading or overseeing user research initiatives and synthesizing insights into actionable design strategies.
• Strong communication, collaboration, and stakeholder-management skills.
• Ability to guide and influence design direction across teams and disciplines.
• Portfolio showcasing strategic design thinking, end-to-end UX process, and leadership in design execution.

Responsibilities

• Lead and manage a team of UX designers, setting expectations and coaching.
• Define UX strategy and design direction for products, features, or digital programs in alignment with user needs and organizational goals.
• Oversee and contribute to UX design deliverables, including user journeys, workflow diagrams, wireframes, prototypes, high‑fidelity UI designs, and accessibility considerations.
• Ensure user research activities—interviews, usability studies, concept testing, and analytics—are planned, executed, and informs decisions.
• Maintain and evolve design systems, ensuring consistent patterns, components, and standards across digital products.
• Partner with product management, engineering, and business stakeholders to shape requirements and prioritize work.
• Drive cross‑functional collaboration to resolve design challenges and guide product direction with user‑centered insights.
• Present and advocate for UX perspectives in roadmap discussions, planning sessions, and leadership forums.
• Identify improvements to processes, tools, and workflows that enhance team efficiency and design quality.
• Track user feedback, metrics, and performance data to support continuous product improvement.
• Foster a culture of innovation, experimentation, and inclusive design within the team.

Skills

Leadership

UX strategy

Cross-functional collaboration

Design systems

User research

Communication

Education

Bachelor's degree in UX/UI Design or related field

Tools

Figma

Sketch

Adobe XD

InVision

Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

Leads a UX design team in delivering high‑quality, user‑centered digital experiences across products and platforms. This role provides strategic direction for user experience initiatives, oversees design execution, and collaborates closely with product and engineering leaders to ensure cohesive, intuitive, and accessible solutions. Maintains a strong hands‑on design presence while guiding team development, design standards, and user research practices.

Key Responsibilities

• Lead and manage a team of UX designers, setting clear expectations, providing coaching, and ensuring high‑quality design output.
• Define UX strategy and design direction for products, features, or digital programs in alignment with user needs and organizational goals.
• Oversee and contribute to UX design deliverables, including user journeys, workflow diagrams, wireframes, prototypes, high‑fidelity UI designs, and accessibility considerations.
• Ensure user research activities-such as interviews, usability studies, concept testing, and analytics analysis-are effectively planned, executed, and incorporated into decision‑making.
• Maintain and evolve design systems, ensuring consistent patterns, components, and standards across digital products.
• Partner with product management, engineering, and business stakeholders to shape requirements, prioritize work, and ensure successful design implementation.
• Drive cross‑functional collaboration to resolve design challenges and guide product direction with user‑centered insights.
• Present and advocate for UX perspectives in roadmap discussions, planning sessions, and leadership forums.
• Identify improvements to processes, tools, and workflows that enhance team efficiency and design quality.
• Track user feedback, metrics, and performance data to support continuous product improvement.
• Foster a culture of innovation, experimentation, and inclusive design within the team.

Qualifications

• Bachelor's degree in UX/UI Design, Human-Computer Interaction, Graphic Design, or a related field, or equivalent experience.
• Demonstrated experience leading UX design work across complex, multi‑platform digital products.
• Proficiency with industry‑standard design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision).
• Experience leading or overseeing user research initiatives and synthesizing insights into actionable design strategies.
• Strong communication, collaboration, and stakeholder‑management skills.
• Ability to guide and influence design direction across teams and disciplines.
• Portfolio showcasing strategic design thinking, end‑to‑end UX process, and leadership in design execution.

Competencies

• Leadership & Talent Development: Builds team capability through mentorship, coaching, and skill development.
• Strategic UX Vision: Shapes design direction and aligns solutions with user needs and business goals.
• Cross‑Functional Alignment: Facilitates effective collaboration with product, engineering, and business teams.
• Design Systems Stewardship: Maintains standards and promotes consistency across all digital experiences.
• Analytical & Insight‑Driven Thinking: Uses research and data to inform design decisions and product strategy.
• Execution & Prioritization: Manages multiple initiatives and balances short‑term delivery with long‑term design quality.
• Innovation & Continuous Improvement: Encourages exploration of new ideas, tools and UX methodologies.
• Communication & Influence: Clearly articulates design rationale and drives consensus across diverse audiences.

At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits .

We believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle, which means team members are aligned to an RSM office and come together in person when it best supports clients, teams, development or relationship building. Some roles may be virtual or primarily on‑site based on role requirements, team priorities and client needs.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disa