UX Analyst

gobravvo; San Juan (PR); Remote; USD 60,000 - 95,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Impactful projects

Job summary

gobravvo is seeking a UX Analyst to ensure web applications are intuitive, user-friendly, and effective. This remote role focuses on evaluating user flows, usability testing, and delivering actionable feedback to product teams.

You will work with the QA and product teams to improve usability, accessibility, and overall satisfaction, documenting findings with clear reports and recommendations; strong communication across remote teams is essential.

Qualifications

• Strong analytical skills and proficiency in user experience principles and web design best practices.
• Experience with usability testing, heuristic evaluation, or product quality assurance for web applications.
• Familiarity with remote working tools and various browser environments.
• Reliable internet connection and access to a computer capable of testing across platforms.

Responsibilities

• Conduct detailed usability testing on a variety of web applications, assessing user flows and tasks
• Identify, document, and report friction points, confusing navigation, or problematic interactions
• Deliver clear, strategic recommendations to product managers and UX designers
• Perform heuristic evaluations and cognitive walkthroughs to anticipate user needs and usability issues
• Provide comprehensive daily or weekly reports summarizing findings and suggested improvements
• Collaborate with remote teams using digital communication and reporting tools

Skills

Analytical skills

Usability testing

Heuristic evaluation

Cognitive walkthroughs

Remote collaboration

Job description

Job Title: UX Analyst

Are you passionate about ensuring web applications are intuitive, user-friendly, and effective? We are currently seeking a skilled and detail-oriented UX Analyst to join our dynamic team. In this remote role, you will have the opportunity to make a significant impact on digital products by critically reviewing and enhancing the user experience (UX) of various web applications. As a UX Analyst, your insights will directly influence the usability, accessibility, and overall satisfaction of products used by a wide and diverse user base.

The UX Analyst position is crucial for organizations aiming to deliver seamless digital experiences. In this role, you will be responsible for evaluating web applications from a user’s perspective, identifying friction points, and delivering actionable feedback that can be used to create more intuitive, efficient, and enjoyable user journeys. Your expertise in usability testing, heuristic evaluation, and cognitive walkthroughs will empower cross-functional teams, including product managers and UX designers, to implement strategic improvements that align with best practices in web design and user experience principles.

As a core member of the Quality Assurance (QA) team, the UX Analyst will engage in comprehensive usability testing scenarios, examining key user flows across multiple web application types. By systematically documenting confusing navigation, frustrating interactions, or any element that impacts user satisfaction, you will help bridge the gap between user needs and product development. Your reports and recommendations will contribute to continuous improvement cycles that prioritize user-centered design.

Success in this role requires excellent analytical skills, a keen eye for detail, and the ability to empathize with users from diverse backgrounds. The ideal candidate will be adept at communicating findings clearly, working collaboratively in a remote environment, and leveraging an in-depth knowledge of user behaviors to inform design solutions.

UX Analyst – Summary

• Remote opportunity focused on evaluating and improving the UX of web applications
• Collaborative role within the Quality Assurance and Product teams
• Direct influence on the usability and satisfaction of digital products
• Project-based, flexible schedule with measurable impact on user experience

Duties & Responsibilities

• Conduct detailed usability testing on a variety of web applications, assessing user flows and tasks
• Identify, document, and report friction points, confusing navigation, or problematic interactions
• Deliver clear, strategic recommendations to product managers and UX designers
• Perform heuristic evaluations and cognitive walkthroughs to anticipate user needs and usability issues
• Provide comprehensive daily or weekly reports summarizing findings and suggested improvements
• Collaborate with remote teams using digital communication and reporting tools

Salary & Benefits

• Project-based compensation structure
• Flexible hours to accommodate remote working preferences
• Opportunity to work with innovative teams focused on user-centered design
• Chance to influence leading digital products and shape the web experience for a wide audience

Qualifications & Requirements

• Strong analytical skills and proficiency in user experience principles and web design best practices
• Experience with usability testing, heuristic evaluation, or product quality assurance for web applications
• Familiarity with remote working tools and various browser environments
• Reliable internet connection and access to a computer capable of testing across platforms
• Ability to empathize with end users and translate their needs into actionable design feedback
• Clear, concise written communication skills for reporting and collaboration

Ideal Candidate Snapshot

• Demonstrates meticulous attention to detail and a critical eye for UX improvements
• Proactive in identifying opportunities for enhanced usability
• Comfortable working in a fully remote, distributed team environment
• Adaptable to changing project requirements and priorities
• Motivated to make a positive difference in the digital landscape

Other Relevant Information

• Remote role offers flexibility and autonomy, with the ability to influence the design and usability of popular web applications
• This position welcomes candidates with diverse backgrounds and experiences
• Applications are encouraged from individuals who are passionate about user advocacy and digital product quality
• Your work as a UX Analyst will be highly visible and impactful within the organization and for end users