Utilization Management Training & Education Lead

Acentra Health; McLean (VA); On-site; USD 33,000 - 39,000; Full time

Job summary

Acentra Health in McLean, VA is seeking a Provider Relations Coordinator to support Utilization Management through developing and coordinating training programs, conducting quality audits, and ensuring provider compliance. You will partner with senior leaders to create educational resources and ensure adherence to policies and procedures.

The role emphasizes collaboration with clinical and operational teams, development of training curricula, and ongoing support for providers to enhance

Qualifications

• Bachelor's degree or equivalent experience in a healthcare-related field.
• Minimum of three years of experience in healthcare operations, utilization management, provider relations, training, quality assurance, or related field.
• Experience developing, coordinating, or delivering training and educational materials.
• Strong organizational, analytical, and problem-solving skills.
• Excellent verbal, written, presentation, and interpersonal communication skills.
• Proficiency in Microsoft Office applications and virtual meeting platforms.

Responsibilities

• Coordinate the development, implementation, and maintenance of provider training and educational programs related to Utilization Management processes, policies, systems, and contractual requirements.
• Create, update, and distribute provider manuals, user guides, job aids, standard operating procedures, and other educational materials.
• Conduct orientation and onboarding activities for new providers and provide ongoing training support for existing providers.
• Coordinate and facilitate provider training sessions, webinars, workshops, and educational meetings.
• Assist with identifying training needs through quality reviews, provider feedback, and performance monitoring.
• Support the Quality & Training Director in developing training curricula and educational strategies to improve provider compliance and performance.

Skills

Organizational skills

Analytical thinking

Problem solving

Communication skills

Interpersonal skills

Presentation skills

Education

Bachelor's degree in Healthcare Administration, Education, Public Health, Business Administration, Nursing, or related field

Tools

Microsoft Office

Virtual meeting platforms

Job description

Acentra Health in McLean, VA is seeking a Provider Relations Coordinator to support Utilization Management through developing and coordinating training programs, conducting quality audits, and ensuring provider compliance. You will partner with senior leaders to create educational resources and ensure adherence to policies and procedures.

The role emphasizes collaboration with clinical and operational teams, development of training curricula, and ongoing support for providers to enhance