Utilization Management Coordinator — Administrative Support

Hamaspik Choice; Village of Spring Valley (NY); On-site; USD 30,000 - 41,000; Full time

Job summary

Hamaspik Choice is seeking an Utilization Management Coordinator to provide day-to-day administrative support within the UM department. The role includes handling telephonic inquiries, data entry, and upkeep of electronic medical records to ensure accurate processing of requests.

You will assist with processing allocations and modifications, manage appeals entry, and help coordinate notifications to members while maintaining strict confidentiality.

Qualifications

• Experience performing administrative, clerical, and data-entry tasks.
• Strong telephone etiquette and ability to handle member inquiries.
• Excellent organization and attention to detail.

Responsibilities

• Provide day-to-day administrative support to the Utilization Management department.
• Assist with telephonic communications and data entry related to UM requests.
• Maintain electronic medical records and member notices as required.
• Process authorization modifications and enter appeals into systems.
• Coordinate workflow and track work queues to ensure timely processing.
• Ensure notices are issued within established timeframes and delivered via preferred member contact method.
• Protect confidentiality of member information in all interactions.
• Support department leadership with miscellaneous duties as assigned.

Skills

Administrative tasks

Data entry

Telephone support

Record maintenance

Education

High school

Job description

Hamaspik Choice is seeking an Utilization Management Coordinator to provide day-to-day administrative support within the UM department. The role includes handling telephonic inquiries, data entry, and upkeep of electronic medical records to ensure accurate processing of requests.

You will assist with processing allocations and modifications, manage appeals entry, and help coordinate notifications to members while maintaining strict confidentiality.