Utilization Admin Assistant II — Part-Time, Day Shift

Beth-Israel-Lahey-Health; Boston (MA); On-site; USD 28,929 - 38,930; Part time

Job summary

Beth Israel Deaconess Medical Center is seeking a part-time Utilization Management Administrative professional to support prior authorizations, concurrent reviews, discharge planning coordination, and payer communications. This role acts as a liaison among UM nurses, physicians, payers, and hospital staff to ensure timely and accurate utilization review processes.

Responsibilities include scheduling, correspondence, file management, and data entry, with standard clinical and administrative

Qualifications

• High School diploma or GED required.
• 1-3 years related work experience required.
• Experience with computer systems, including web-based applications and some Microsoft Office applications.
• Written and oral English communications with internal/external customers.
• Ability to organize, document, and retrieve information accurately.

Responsibilities

• answers and screens telephone calls and directs messages.
• Greets and directs patients, families, visitors and staff.
• Schedules appointments and maintains calendars.
• Prepares routine correspondence and documents.
• Maintains department files, records and databases.
• Coordinates preparation for meetings, conferences, and events.
• Communicates with hospital departments to resolve delays and errors.

Skills

Written communications

Oral communications

Knowledge of procedures

Teamwork

Customer service

Microsoft Office

Data entry

Education

High School diploma or GED

Associate’s degree preferred

Tools

Microsoft Office

Excel

Outlook

Access

Job description

Beth Israel Deaconess Medical Center is seeking a part-time Utilization Management Administrative professional to support prior authorizations, concurrent reviews, discharge planning coordination, and payer communications. This role acts as a liaison among UM nurses, physicians, payers, and hospital staff to ensure timely and accurate utilization review processes.

Responsibilities include scheduling, correspondence, file management, and data entry, with standard clinical and administrative