Case Management Discharge Planning Assistant; 40hrs/wk

Beth Israel Deaconess Medical Center; Boston (MA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Sign-on Bonus

Health Insurance

Retirement Plan

Paid Time Off

Job summary

An established industry player is seeking a dedicated Case Management Discharge Planning Assistant to join their team. This pivotal role involves supporting the Case Management Department, ensuring smooth patient transitions, and collaborating with healthcare professionals. With responsibilities ranging from administrative tasks to direct patient interaction, this position offers a unique opportunity to make a meaningful impact in patient care. Ideal candidates will possess strong communication skills and a solid understanding of medical terminology. Join a diverse and inclusive workplace committed to excellence in healthcare.

Qualifications

• High School Diploma or GED required; Associates or Bachelor’s preferred.
• Minimum 2 years of healthcare experience preferred.

Responsibilities

• Support discharge functions and gather clinical info for payor authorizations.
• Assist RN Case Managers and verify patient demographics.

Skills

Communication Skills

Problem-Solving Skills

Knowledge of Medical Terminology

Education

High School Diploma or GED

Associates or Bachelor’s Degree

Tools

Meditech

Epic

Cerner

Outlook

Job description

Join to apply for the Case Management Discharge Planning Assistant; 40hrs/wk role at Beth Israel Deaconess Medical Center

Job Details

Type: Regular
Time: Full-time
Shift: Day (United States of America)
FLSA Status: Non-Exempt

About the Role

Join our Case Management team at BIDMC and make a meaningful impact in patient care! Qualified candidates are eligible for a sign-on bonus—apply now to take advantage of this opportunity.

The Discharge Planning Assistant supports the Case Management Department, working collaboratively with Inpatient RN Case Managers. Responsibilities include administrative and operational functions to organize the Care Transitions Department, supporting clinical units, interacting with patients, families, staff, and external partners.

Responsibilities

1. Support discharge functions by entering referrals, gathering clinical info for payor authorizations, and supporting post-acute transition services.
2. Assist RN Case Managers on clinical units.
3. Verify patient demographics, health care proxy, and distribute regulatory notices.
4. Assist in securing patient resources and monitor post-acute referral processes.
5. Identify in-network providers and facilitate timely discharges.
6. Utilize systems like Careport, EMR, Outlook for duties.
7. Document data accurately and communicate effectively with patients and staff.
8. Perform clerical duties such as mail handling and caller support.

Qualifications

• Education: High School Diploma or GED required; Associates or Bachelor’s preferred.
• Experience: Proficiency with computer systems (Meditech, Epic, Cerner, Outlook), excellent communication and problem-solving skills, healthcare experience (minimum 2 years preferred), knowledge of medical terminology and community resources.
• Certifications: BLS required.

Additional Information

All staff must be vaccinated against influenza and COVID-19 as a condition of employment. We are committed to diversity and equal opportunity.