Utility Worker/Utility Operator (WA)

California Water Service Group; Gig Harbor (WA); On-site; USD 30,000 - 51,000; Full time

Job summary

Washington Water Service is seeking a Utility Worker to perform field operations and maintenance in Gig Harbor, WA. The role requires independent judgment, initiative, and the ability to work under supervision while maintaining strong teamwork with colleagues.

Key duties include operating service trucks, performing meter and hydrant work, sample collection for lab testing, and preparing required reports. Candidates should have a high school diploma or GED and a valid WA driver’s license.

Qualifications

• High school diploma or GED is required.
• Experience as an Operation Maintenance Worker or Utility Worker-Construction is preferred.
• Ability to work at height and in confined spaces for cleaning and maintenance of reservoirs.
• Must meet annual respiratory protection program requirements, including mask fit testing.
• Valid Washington driver’s license and insurability under our plan.

Responsibilities

• Prepares and operates service truck daily, loads materials and equipment, and cleans equipment as needed.
• Communicates with office staff and supervisor via radio, phone, and reports; maintains daily logs.
• Operates company vehicle to travel to work areas; ensures public and personal safety in all tasks.
• Attend meetings and trainings related to maintenance of certification.
• Responds to customer service items and urgent requests as needed; completes tasks in a timely manner.

Skills

Safety procedures

Teamwork

Public safety awareness

Education

High school diploma or GED

Job description

Washington Water Service Job Description

California Water Service Group invites you to build a meaningful career with the third‑largest publicly traded water utility. Guided by our mission to be the leading provider of water and wastewater services, we are dedicated to improving quality of life for the customers, communities, and employees we serve. Our culture is grounded in core values—integrity, service, value, health and safety, respect and collaboration, and corporate citizenship—and reflected in our recognition as a Top Workplace®, a Great Place to Work®, and a J.D. Power leader in customer satisfaction for multiple years. Join Cal Water and be part of a purpose‑driven organization where your work makes a lasting impact.

Summary

The Utility Worker is responsible for field operations and maintenance work and performs relief work under various classifications. The position works under direct supervision and requires the Utility Worker to be independent, use good judgment, take initiative, and maintain an effective working relationship with others. This position is located in Gig Harbor, Washington.

ESSENTIAL FUNCTIONS

• Prepares and operates service truck daily including loading of needed materials and equipment, removing and disposing of debris, cleaning of equipment and truck as needed.
• Communicates with office staff and supervisor including radio communications, phone communications, and completion of reports and providing daily logs of services performed.
• Operates an assigned company vehicle for travel to work areas, safely navigating and parking vehicle as designated to ensure public and personal safety in all job tasks.
• Attend meetings and trainings as requested by Washington Water Service and related to maintenance of certification.
• Apply knowledge of structures, main and water system to evaluate and assess response strategies, confirms work task with Superintendent, when appropriate.
• Changes, repairs, and cleans meters, boxes, meter box lids, valve casings, and hydrants; flushes and performs maintenance on all necessary functions of mains.
• Documents work order status and details.
• Excavates, digs, and exposes service/main leaks; isolates damage & repairs or replaces assets.
• Collect water samples for laboratory testing and for reporting to interdepartmental and outside regulatory agencies.
• Prepares necessary reporting for services completed, as required.
• Responds to customer service items and urgent requests calmly and as a priority in job completion, as encountered.
• Performs work on site at assigned location.
• Ability work at height and in confined spaces for cleaning and maintenance of reservoirs.
• May perform other duties and jobs as requested to meet business operational needs.

MINIMUM QUALIFICATIONS

• High school diploma or possession of a GED.
• Previous experience as an Operation Maintenance Worker or a Utility Worker-Construction.
• Ability work at height and in confined spaces for cleaning and maintenance of reservoirs.
• Ability to meet annual respiratory protection program requirements, including mask fit testing.
• Valid Washington driver’s license & insurable under our plan.

Salary Range

• $22.50-$37.40 Utility Worker (no certification)
• $22.00 - $33.02 Utility Operator 1 (Washington State Water Distribution Manager 1 AND Cross Connection Control Specialist certifications required)
• $22.11 - $39.42 Utility Operator 2 (Washington State Water Distribution Manager 2 AND Cross Connection Control Specialist certifications required)
• $26.10 - $47.59 Utility Operator 3 (Washington State Water Distribution Manager 3 AND Cross Connection Control Specialist certifications required)
• $26.10 - $47.59 Utility Operator 3 (Washington State Water Distribution Manager 3 AND Cross Connection Control Specialist certifications required)

Deadline to submit resume is OPEN UNTIL FILLED.

The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service, Hawaii Water Service, New Mexico Water Service and Washington Water Service do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES. California Water Service Group invites you to pursue a career in the water industry with the third largest publicly traded water utility in the United States. Our mission is to be the leading provider of water and wastewater services. We’re committed to improving the quality of life for our customers, communities, stockholders, and employees. To achieve that, we align our hiring strategies with the company’s core values of integrity, service, value, health and safety, respect and collaboration, and corporate citizenship so that we can provide quality, service, and value to all of these groups. Our commitment to our employees is evident, as we have been named a Top Workplace in the Bay Area and designated as a Great Place to Work®, and Cal Water was ranked “Highest in Customer Satisfaction Among Water Utilities in the West” by J.D. Power in its inaugural water utility satisfaction study.