Utility Operator II/ Utility Operator III (WA)

California Water Service; Gig Harbor (WA); On-site; USD 35,955 - 65,559; Full time

Job summary

California Water Service seeks a Utility Worker in Gig Harbor, WA. The role involves various maintenance operations including meter servicing, inspections, and customer interactions. Candidates must have a high school diploma, requisite certifications like Water Distribution Manager 2 and Cross Connection Control Specialist, and prior experience in utility operations. The position offers a salary range of $26.10 - $47.59 per hour based on experience and certification level.

Qualifications

• Valid Washington driver's license & insurable.
• Previous experience as an Operation Maintenance Worker or Utility Worker-Construction.
• Water Distribution Manager 2 or greater certification required.
• Cross Connection Control Specialist certification required.
• Two years underground construction experience desired.

Responsibilities

• Prepares and operates service truck daily.
• Communicates with office staff and supervisor.
• Operates company vehicle safely.
• Attends meetings and trainings as requested.
• Changes, repairs, and cleans meters and valve casings.
• Documents work order status and details.
• Excavates and repairs water service/main leaks.
• Collects water samples for testing.
• Responds to customer service inquiries and urgent requests.

Skills

Communication

Customer Service

Maintenance Operations

Excavation

Education

High school diploma or GED

Job description

Overview

The Utility worker fulfills various aspects of service maintenance operations as needed for the Washington Water Service. This includes cleaning and replacing meter boxes, inspecting, repairing and performing maintenance on water mains, hydrants and fire services, and cleaning and painting station/treatment plant equipment and appurtenances. Customer service related to delivery of residential water service including verifying water meter data, repairing and replacing residential meters, turning on and off water services, and communicating with customers in relation to these activities. This is located in Gig Harbor, WA.

Essential Functions

• Prepares and operates service truck daily including loading of needed materials and equipment, removing and disposing of debris, cleaning of equipment and truck as needed
• Communicates with office staff and supervisor including radio communications, phone communications, and completion of reports and providing daily logs of services performed
• Operates an assigned company vehicle for travel to work areas, safely navigating and parking vehicle as designated to ensure public and personal safety in all job tasks
• Attend meetings and trainings as requested by Washington Water Service and related to maintenance of certification
• Apply knowledge of structures, main and water system to evaluate and assess response strategies, confirms work task with Superintendent, when appropriate
• Changes, repairs, and cleans meters, boxes, meter box lids, valve casings, and hydrants; flushes and performs maintenance on all necessary functions of mains
• Documents work order status and details
• Excavates, digs, and exposes service/main leaks; isolates damage & repairs or replaces assets
• Collect water samples for laboratory testing and for reporting to interdepartmental and outside regulatory agencies
• Prepares necessary reporting for services completed, as required
• Responds to customer service items and urgent requests calmly and as a priority in job completion, as encountered
• Ability work at height and in confined spaces for cleaning and maintenance of reservoirs.
• Performs work on site at assigned location
• May perform other duties and jobs as requested to meet business operational needs

Minimum Qualifications

• High school diploma or possession of a GED.
• Previous experience as an Operation Maintenance Worker or a Utility Worker-Construction.
• Two years underground construction experience desired.
• Water Distribution Manager 2 or greater required.
• Cross Connection Control Specialist required.
• Valid Washington driver's license & insurable under our plan.

Salary Range

• Utility Operator 2 (Washington State Water Distribution Manager 2 AND Cross Connection Control Specialist certifications required) $26.10 - $47.59
• Utility Operator 3 (Washington State Water Distribution Manager 3 AND Cross Connection Control Specialist certifications required) $26.10 - $47.59

Equal Opportunity Statement

The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service, Hawaii Water Service, New Mexico Water Service and Washington Water Service do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES.