Utility System Operator

Navajo Tribal Utility Authority; Shiprock (NM); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Navajo Preference

Veteran Preference

Job summary

Navajo Tribal Utility Authority in Shiprock, NM seeks a Journeyman Dispatcher to support gas, electric, and water/wastewater operations.

Under supervision, you will assist in construction, operation and maintenance, monitor field crews, and manage switching orders. This role emphasizes safety and regulatory compliance with industry codes, and requires a valid driver’s license and Navajo/Veteran preferences.

Qualifications

• High school diploma or GED required.
• Journeyman certification from a bona fide apprenticeship preferred.
• Experience in utility dispatching.
• Experience in electric, water/wastewater and gas operations.
• Valid driver’s license (subject to MVR review).

Responsibilities

• Assist in the construction, operation and maintenance of gas, water/wastewater, or electric systems under supervision.
• Monitor and direct field personnel using communications equipment to operate, maintain and service systems.
• Maintain SCADA records, maps, service calls, and data analysis as required.
• Prepare and dispatch routine switching orders for clearance, trouble, and service restoration.
• Communicate with field personnel to issue holds on circuits and coordinate service activities.
• Monitor systems and take corrective action on events and emergencies.
• Operate office equipment for record keeping.
• Report accidents or hazards and coordinate with NTUA and other agencies.

Skills

Utility dispatching

Field coordination

Operations in electric/water/waste

SCADA systems

Education

High School Diploma or GED

Journeyman Certification

Tools

SCADA System

Job description

MINIMUM QUALIFICATIONS REQUIRED:

• High School Diploma or GED
• Journeyman Certification from a Bonafide Apprenticeship program preferred
• Experience in utility dispatching
• Experience in electric, water/wastewater and gas operations
• Valid Driver's License (subject to motor vehicle record review)

JOB RESPONSIBILITIES AND PERFORMANCE OBJECTIVES:

• Assists in the construction, operation and maintenance of gas, water, wastewater, or electric systems under close supervision of a qualified Journeyman or those of a higher operator level.
• Monitors and directs the activities of field personnel using all forms of communications equipment required to operate, maintain and service the electric, water/wastewater and gas systems.
• Maintains all SCADA System Control records, including but not limited to maps, service calls, dispatching, collection and analysis of system data as required.
• Prepares, issues and/or dispatches approved routine switching orders for clearance, sectionalizing trouble, restoring service and for putting new facilities in service.
• Communicates directly with field personnel to issue holds on a circuit, directs the installation or removal of hold tags and coordinates activities associated with service disconnects, service restoration and switching.
• Monitors the electric, water/wastewater, gas systems and takes corrective action on system events.
• Assists in the operation of the electric, water/wastewater and gas systems as required.
• Operates office equipment associated with record keeping including computerized systems.
• Performs emergency procedures to restore electrical, water/wastewater or gas service.
• Communicates directly with other persons both inside and outside NTUA as required for safe and reliable operation of the utility systems.
• Communicates directly with customers and others regarding service.
• Communicates directly with NTUA or emergency service personnel and other agencies requesting assistance; reports accidents or hazards and initiates appropriate action.
• Notifies appropriate agencies and prepares reports as necessary.
• Maintains a current knowledge of applicable company policies, procedures, directives, standards, National Electric Code, National Electric Safety Code, or other related codes and regulations.
• Applies new technology as adopted by NTUA by becoming thoroughly knowledgeable and remaining current of said changes.
• Performs other duties as assigned or requested.

Navajo Preference

Veteran Preference

This institution is an equal opportunity provider and employer.