Utility Supervisor - Water Distribution

City of Santa Fe Springs; Pflugerville (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

457 deferred compensation

Employee assistance program

Job summary

City of Pflugerville seeks a Utility Supervisor to lead the Water Maintenance Division, oversee staff, and manage daily operations of water distribution and wastewater-related maintenance.

The role requires a Class B Water Distribution license, strong supervisory experience, and the ability to coordinate with other divisions and agencies to ensure reliable city services.

Qualifications

• High School Diploma or equivalent.
• Experience leading a team in utility maintenance.
• Class B Water Distribution License from TCEQ.
• Preferred: 5 years in a supervisory role.
• Two years of related experience can substitute one year of higher education, or vice versa.

Responsibilities

• Develops and implements goals, objectives, policies, and priorities for the Water Maintenance Division.
• Plans, manages, and oversees daily functions and staff activities.
• Develops procedures to improve efficiency and service delivery.
• Oversees division budget and allocation of resources.
• Prepares staff reports and regulatory documents.
• Interacts with other divisions and external agencies.

Skills

Staff supervision

Planning & coordination

Budgeting

Water distribution operations

Regulatory knowledge

Office software (MS Office)

Education

Class B Water Distribution License (TCEQ)

Tools

Microsoft Office

Job description

It's a great time to be in Pflugerville! The person we seek will believe in and exhibit the City's P.F.I.R.S.T. core values: Positive, Forward-thinking, Integrity, Resilience, Service, and Teamwork. All City of Pflugerville employees, both full-time and part-time, are able to take advantage of a generous 457 deferred compensation plan and a 100% paid employee assistance program that offers financial, legal, mental, and career coaching and much more! Most City job postings remain open for 30 days, though some may be extended. Hiring managers typically begin contacting applicants within 1 – 30 days, but in some cases, contact may occur up to 60 days after posting. If selected for an interview, you will be contacted directly by the hiring manager. Applicants who do not meet the minimum qualifications will usually receive a notification within 30 – 60 days. If you have not heard back after that timeframe or have questions about your application, please contact People & Culture.

Job Summary

Under the direction of the Utility Superintendent, the Utility Supervisor is responsible for planning, coordinating, and supervising staff and operations of the Water Maintenance Division. This position assists in the oversight of the city’s public works maintenance and operations activities, including water distribution systems, wastewater collection systems and related maintenance operations. Direct oversight of staff performing difficult and complex, professional, and technical work related to all programs and activities of the Water Maintenance Division. The Utility Supervisor provides division-level support and administers current and long-range planning activities; manages the effective use of the appropriate City's public works maintenance resources to improve organizational productivity and customer service.

Essential Job Functions And Other Important Duties

• Manages and participates in the development and implementation of goals, objectives, policies, and priorities for the Water Maintenance Division.
• Recommends departmental policy, appropriate service and staffing levels.
• Plans, manages, and oversees the daily functions, operations, and activities of the Water Maintenance Division and staff.
• Develops and standardizes procedures and methods to improve the efficiency and effectiveness of assigned programs; continuously monitors and evaluates the efficiency of service delivery methods and procedures.
• Manages and coordinates the work plan for the assigned Division; meets with staff to identify and resolve problems; assigns work activities, projects, and programs; monitors work flow; reviews and evaluates work products, methods, and procedures.
• Participates in the hiring, training, and evaluation processes of assigned personnel.
• Prioritizes and allocates available resources and evaluates service delivery.
• Develops and reviews staff and regulatory reports related to line maintenance and operations activities and services.
• Assists and participates in the development and administration of the Division budget; oversees the budget for the Division.
• Provides complex assistance to the Utility Superintendent or the Assistant Director of Water Operations as needed.
• Prepares and presents staff reports and other necessary correspondence.
• Conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to assigned programs, policies, and procedures, as appropriate.
• Implements adopted water distribution maintenance and operations plans, policies, and standards.
• Coordinates assigned services and activities with those of other divisions and outside agencies and organizations.
• Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of water distribution; researches emerging products and enhancements and their applicability to the city needs.
• Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.
• Receives, investigates, and responds to problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.
• Responds to operations, maintenance, and repair emergency situations as required.
• Performs other duties as assigned.

Job Qualifications

Formal Education: High School Diploma or equivalent.

Relatable Work Experience: Experience leading a team in the utility maintenance field.

Training (Licenses(s) and/or Certification(s): Class B Water Distribution License from TCEQ.

Preferred Qualifications: 5 years in a supervisory role.

Disclaimer: Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.

Knowledge, Skills, And Abilities Needed

• Knowledge of employee supervision principles, including work planning, evaluation, and staff training.
• Knowledge of applicable federal, state, and local laws and regulations related to division operations.
• Knowledge of safety practices and risk-management principles.
• Knowledge of water distribution operations and relevant industry standards.
• Knowledge of modern office practices, record keeping, and computer applications used in division activities.
• Skill in using computers and software applications, including Microsoft Office and specialized programs.
• Skill in analyzing administrative and technical information and preparing clear written materials.
• Skill in communicating effectively with staff, contractors, vendors, and the public.
• Ability to plan, assign, and review staff work and ensure proper training.
• Ability to evaluate and improve operational methods, procedures, and techniques.
• Ability to interpret and explain City policies, procedures, and applicable regulations.
• Ability to organize multiple tasks, manage projects, and meet deadlines.
• Ability to maintain effective working relationships and uphold professional standards.

Environmental Factors and Other Physical Requirements (Work Environment)

• Subject to sitting and standing to perform essential functions in an office environment
• Visual acuity, speech, and hearing; hand and eye coordination and manual dexterity necessary to operate office equipment
• Regularly scheduled for 5-day, 40-hour workweek, Monday through Friday; overtime occasionally required.

Benefits Overview

• 10 hours of vacation leave per month.
• 8 hours of sick leave per month.
• Medical insurance and benefits provided at zero premium cost to the employee.
• 50% employer dependent health benefits premium contribution.
• Dental benefits are provided at zero premium cost to the employee.
• 24 hours of paid personal holiday leave each fiscal year.
• 10 wellness hours each fiscal year.
• Retirement plan includes a 7% contribution of an employee's gross salary to the Texas Municipal Retirement System (TMRS) with a City contribution match of 2 to 1 (14%) at retirement.
• Military leave.
• Education reimbursement assistance.