Utility Specialist - Water Repair & Valve Crew

Town of Queen Creek, AZ; Arizona; On-site; USD 38,000 - 46,000; Full time

Job summary

The Town of Queen Creek seeks two Utility Specialist positions in the Water Repair & Valve Crew to support water and wastewater systems. The roles require a high school diploma and 3 years of related experience, with licensing pursued after hire.

The advertised hourly range is $27.94–$33.52, with actual offers based on qualifications. Roles involve operating tools, repairing mains and hydrants, locating lines, and responding to emergencies.

Qualifications

• High School Diploma or GED and 3 years of related experience.
• Arizona Driver's License.
• Arizona Department of Environmental Quality Grade I Water Distribution Systems Operator Certification within 6 months of hire.
• Class A CDL with tanker endorsement required within 6 months of hire.
• Maintain all certifications/licenses required.

Responsibilities

• Operates, maintains, and repairs a variety of hand, power tools, welding equipment, trucks, tractors, heavy equipment.
• Installs, repairs, and maintains water mains, service lines, fire hydrants, and valves; replaces fire hydrants; repairs water main breaks and leaks.
• Locates water mains, lines, and valves using maps and electronic locators; traces water service; repairs and installs irrigation lines.
• Responds to emergency situations during regular work hours and when on call; determines equipment and personnel needed.
• Performs related work as assigned.

Skills

Problem solving

Reading maps

Communication

Interpersonal skills

Schedules understanding

Education

High School Diploma or GED

Job description

The Town of Queen Creek seeks to fill two (2) Utility Specialist vacancies within our Utilities Department in the Water Repair & Valve Crew division.

IMPORTANT APPLICATION INFORMATION

The position is open on a continuous basis. The first review of applications will begin the week of August 10, 2026, with subsequent reviews conducted weekly. The posting may close at any time after the first review.

The advertised salary range provided covers the entire compensation spectrum for the position classification. The anticipated hiring range for this role is between $27.94 - $33.52 hourly. It's essential to note that the actual salary offered will be determined based on several factors, including skills, qualifications, experience, education, licenses, training, and internal equity considerations.

JOB CLASSIFICATION SUMMARY

Positions assigned to this class are responsible for performing skilled activities and operate heavy equipment related to installation, maintenance, and repair on a variety of Town utility equipment, structures, and apparatuses in support of the Town's water and wastewater systems.

DISTINGUISHING CHARACTERISTICS

This is a fully qualified level utilities maintenance classification in the utilities maintenance and operations job family where tasks and assignments are performed using a variety of procedures and techniques. This is the experienced/journey level that is fully competent in the technical/functional aspects of utility repair. Work usually involves the application of sound technical principles and best practices associated with planning, diagnosis, troubleshooting and problem solving. Incumbents perform varied assignments requiring journey level knowledge in utility repairs.

ESSENTIAL DUTIES

The following are intended to describe core work functions of this classification. While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the Town’s needs.

• Operates, maintains, and repairs a variety of hand, power tools, welding equipment, trucks, tractors, heavy equipment, and/or a variety of other light equipment.
• Operates heavy construction equipment which will vary depending on assigned area. Equipment may include but is not limited to backhoes, graders, front-end loaders, forklifts, street sweepers, large trucks, sewer combination cleaners, arena grooming equipment, skid steer, dump truck, water truck, vacuum truck and gang mowers for a variety of construction and maintenance operations involving streets, wastewater systems, and park maintenance.
• Maintains and controls inventory including tracking inventory used per work orders and new parts and materials received.
• Maintains written work records, including complaint resolution, maintenance and repair logs, flow records, and daily work logs.
• Performs recordkeeping and shop maintenance.
• Follows safety procedures, utilizes safety equipment, and monitors work environment; reports any concerns in a timely manner.
• Performs various tasks associated with water distribution system maintenance projects; installs, repairs, and maintains water mains, service lines, fire hydrants, and valves; repairs, flushes, replaces, fire hydrants; repairs water main breaks and water service line leaks; replaces broken angle stops; taps and installs new water services; disconnects old services from main lines; installs and exercises valves; raises valve boxes to grade; repairs.
• Locates water mains, lines, and valves using maps and electronic locators; traces water service; cuts and removes asphalt, sidewalk, curb and gutter for service and mainline breaks, repairs and cleans and preps for new asphalt and curb gutter and sidewalks; repairs and installs new irrigation lines and services.
• Investigates complaints pertaining to water leaks, pressure, odor, or taste; conducts flow tests; tests water samples.
• Responds to emergency situations during regular work hours and when on call; determines what equipment and personnel are needed to handle emergency situation.
• Performs related work as assigned.

Education and Experience

High School Diploma or GED and 3 years of related experience; or an equivalent combination of directly related education and experience.

LICENSING/CERTIFICATION REQUIREMENTS

• Arizona Driver's License;
• Arizona Department of Environmental Quality Grade I Water Distribution Systems Operator Certification within 6 months of hire;
• Class A CDL with tanker endorsement required within 6 months of hire;
• Maintain all certifications/licenses required.

Special Requirements

• This position has been identified as a safety-sensitive position by Human Resources, per State and/or Federal Law. Upon conditional offer of employment, the candidate selected will be required to undergo testing for alcohol and controlled substances within twenty-four (24) hours of the offer.

KNOWLEDGE

• Standard office equipment including the computer and programs relevant to the performance of applicable duties and responsibilities;
• Applicable hand and power tools utilized in the performance of work;
• Applicable equipment utilized in the performance of work;
• Heavy equipment operations;
• Utility operations in assigned area of responsibility;
• Utility repair principles and practices;
• Basic inventory principles and practices.

SKILLS

• Problem solving;
• Understanding and interpreting schedules;
• Operating hand and power tools, light and medium equipment, and cleaning equipment
• Operating applicable heavy equipment;
• Installing, repairing, and maintaining water mains, service lines, fire hydrants, and valves; Monitoring and maintaining inventory;
• Identifying appropriate tools, equipment and materials for performing assigned tasks;
• Using computers and related software applications;
• Reading maps;
• Communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and other interested parties sufficient to exchange or convey information and to receive work direction.

OVERALL PHYSICAL STRENGTH DEMANDS

Physical Strength for this classification is indicated below with an “X”.

Sedentary:Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.

Light:Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.

Medium:Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.

X

Heavy:Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.

Very Heavy: Exerting over 100 lbs. occasionally, 50-100 lbs. frequently, or up to 20-50 lbs. constantly.

PHYSICAL DEMANDS

C F O R N

Continuously Frequently Occasionally Rarely Never

2/3 or more time 1/3 to 2/3 of time Up to 1/3 time < 1 hour per week Never occurs

Note: This is intended as a description of the way the job is currently performed. It does not address the potential for accommodation.

PRIMARY WORK LOCATION

Office Environment

Warehouse

Shop

Recreation/Neighborhood Center

Vehicle

Outdoors

Other (Specify Below)