Utility Solution Manager (Remote)

Ginlong Solis; Dublin (OH); Remote; USD 70,000 - 90,000; Full time

Job summary

A global renewable energy company based in the United States is seeking a professional to develop and improve utility product solutions. This role requires engagement with the sales team and customers, managing technical support, and maintaining strong relationships. The ideal candidate will have extensive knowledge in the utility PV market and experience with larger scale installations. Travel across the USA and Canada may be required.

Qualifications

• 3-5 years’ experience in the Utility PV market.
• Demonstrable experience of working on utility scale systems.
• Experience of larger scale installations is a must.

Responsibilities

• Create strategies for utilities solution programs.
• Support utility sales team for technical engagement.
• Manage customer relations and pursue new customers.
• Generate technical briefs and application notes.

Skills

Knowledge of local electrical regulations

Ability to travel

Experience in utility scale systems

Engagement with system installers

Education

Degree in engineering or equivalent experience

Job description

Key areas of focus include:

• Develop and continuously improve turn-key utility Product solution; including Skid integration, BOS, CAPEX/OPEX analysis(1500V), to ensure Solis solution maintain leading position in the market for best value.
• Pre-sales technical support for utility business including the development of tools, documentation, best practices, and customized/unique design support and coaching to ensure a high-quality design and minimal post sales technical support issues for customers in the USA/Canada.
• Strong engagement and feedback/input to the Marketing, Sales and Program Management team on identified product/technical issues identified along with recommendations for product improvements and product management development of broad based market training and tools that address best practices and requirements (e.g. standard business tools).
• Close cooperation and alignment with Service department to enable a closed loop system on key/top technical and product related issues and ensure high levels of customer satisfaction.

Responsibilities:

• Create strategies, approach, and deployment for utilities solution programs
• Stay updated with newest Solar BOS, components, accessory products and cost to ensure solution competitiveness.
• Support utility sales team for technical solution engagement with customer.
• Support product management team to gather market information regards to utility project solution.
• Manage existing customer relation and pursue customer to switch to Solis.
• Work with the Sales Managers to deliver the highest level of quality field/customer technical support, enabling project wins and ensuring highest levels of customer support
• Manage tasks to ensure that all identified/qualified projects get the proper and appropriate level of pre-sales design and technical support
• Generate application notes, technical briefs, white papers and other notes for design and installation guidance
• Collaborate closely with Program Management and Sales on broad based technical tools and NABCEP trainings and drive adoption through the sales team and distributors
• Act as sales focal point for input/feedback into Program Management on major product and technical issues and recommended solutions

Requirements:

• Qualified to degree level in an appropriate engineering discipline or equivalent practical/industrial experience.
• 3-5 years’ experience in the Utility PV market. Demonstrable experience of working on utility scale systems of and grid connection requirements. A track record of multi utility projects and commercial systems. Experience of larger scale installations is a must.
• Knowledge of local electrical regulations, schemes and grid connection requirements such as NEC, UL1741, IEEE1547 standards.
• Ability and willingness to travel in USA and Canada and at times internationally as needed to support needs of the business
• Equally comfortable to operate on-site with a system installer or in a customer’s engineering design office
• The following are highly desirable:
• Understand utility project development and construction cycle.
• Experience in working with US/Canada utility company.