Utility Services Maintenance Manager (Current Employees Only)

Washington Suburban Sanitary Commission; Oregon (IL); On-site; USD 104,000 - 179,000; Full time

Job summary

A leading company in utility services seeks a Utility Services Maintenance Manager to oversee maintenance operations in water distribution and sewer collection. The role entails supervising a dedicated team, tracking performance, ensuring compliance, and resolving customer complaints. Ideal candidates will have a strong background in civil engineering and extensive experience in maintenance management.

Qualifications

• 5 years of progressively responsible experience in water and sewer maintenance operations.
• 2 years of supervisory experience required.

Responsibilities

• Oversees and facilitates maintenance and repair of water distribution and sewer collection.
• Supervises staff and ensures regulatory compliance.
• Investigates complex job sites and recommends actions.

Skills

Knowledge of industry best practices for maintenance

Ability to work under limited supervision

Strong communication skills

Ability to interpret construction plans

Ability to manage emergencies

Education

Bachelor’s degree in Civil Engineering or related discipline

High School diploma or equivalent

Tools

PC applications

Job description

Utility Services Maintenance Manager (Current Employees Only)

Functional Title Utility Services Maintenance Manager (Current Employees Only)

Recruitment Category Type

Recruitment Category Type Standard

Functional Category

Functional Category Utility Services

Grade

Grade GS.16

FLSA Status

FLSA Status Exempt

Requisition Number

Requisition Number 25-0262

Number of Vacancies

Number of Vacancies 1

Job Level

Job Level Section Manager

Job Code

Job Code N/A

Job Description Summary

Organization Name

Organization Name Utility Services South

Reports to

Reports to Division Manager, Utility Services

Full or Part Time

Full or Part Time Full Time

If Part Time how many hours per week

Regular or Temporary

Regular or Temporary Regular

Position End Date (if temporary)

Work Schedule

Monday to Friday 7:00 am – 3:30 pm
On call duty rotation for Managers

Position Location

Position Location Temple Hills

Position Summary Information

General Summary

This opportunity is available to current employees of WSSC Water only.

The Maintenance Manager is responsible for overseeing and facilitating the maintenance and repair of water distribution and sewer collection activities within Utility Services Department. The manager will use the application of business principles and industry best practices for their designated Operations section.

Essential Functions

• Supervises staff including selecting or recommending selection, training, assigning and evaluating work, counseling, disciplining, and/or termination or recommending termination
• Forms crews, assigns work, and initiates request for emergency contract support
• Investigates complex job sites and recommends if work should be done by staff or emergency contractor
• Inspects work locations to monitor adherence to plans and specifications to ensure the quality of materials and workmanship
• Tracks the performance of the Section on a weekly basis in relation to the section’s goals
• Keeps the section informed of its progress towards its goals by posting weekly information
• Evaluates the effectiveness of technology and equipment
• Assures that the section is in regulatory compliance
• Maintains inventory and cost accounts of equipment and materials
• Investigates and resolves customer complaints
• Administers and reviews Utility Services Department safety procedures for adequacy and clarity
• Provides administration support to the Section including activity reports, time sheets, material requisitions, work orders, attendance records, performance evaluations, vehicle logs, accident and injury reports and investigations
• Participates in the review of plans and specifications, and the evaluation and testing of materials
• Drives a vehicle to conduct WSSC Water business

Other Functions

• Prepares specifications for use in the procurement of supplies and services
• Makes recommendations and assists in the formulation of short- and long-range programs for operational and engineering improvements to the water, and wastewater systems
• Meets with representatives of the state and county governments, other utilities, and Commission jurisdictions to exchange information and resolve maintenance problems
• Keeps informed of the current technology and equipment available both within the Commission and in the water/wastewater industry
• Assists with budget preparations for the Section
• Performs related duties as assigned

Work Environment And Physical Demands

• Employees in this position are designated or considered emergency personnel; therefore, the employee must report to work as scheduled or as directed by their supervisor when WSSC Water declares an event that requires emergency personnel to report to work
• Required to perform 24-hour emergency duty rotation

Required Knowledge, Skills, And Abilities

• Knowledge of industry best practices used in the maintenance of water distribution and wastewater collection
• Thorough knowledge and understanding of safety rules and regulations and standard operation procedures
• General understanding of fluid mechanics
• Ability to work under limited supervision, be a self-starter and an effective communicator
• Ability to establish and maintain effective working relationships with employees, customers, contractors, other Utility Services Divisions and the general public
• Ability to provide guidance on difficult engineering problems
• Ability to prepare written reports
• Ability to interpret construction plans
• Ability to use good operational and engineering judgment
• Working knowledge of basic PC applications

Minimum Education, Experience Requirements

• Bachelor’s degree in Civil Engineering or related engineering discipline
• 5 years of progressively responsible experience in water and sewer maintenance operations
• 2 years of supervisory experience

- OR -

• High School diploma or equivalent
• 9 years of progressively responsible experience in water and sewer maintenance operations
• 2 years of supervisory experience

Additional Requirements

• Employees in this position are designated or considered emergency personnel; therefore, the employee must report to work as scheduled or as directed by their supervisor when WSSC Water declares an event that requires emergency personnel to report to work
• Required to perform 24-hour emergency duty rotation
• Possession of a valid driver’s license, with no more than 4 points, and the ability to obtain and maintain a WSSC Water driver’s permit within 90 days of hire or transfer date
• Possession of Class 1 Water Distribution Systems Operator and Class 2 Wastewater Collection System Operator certificates and maintain the certifications throughout the time in the position
• Completion of the WSSC Water Financial Disclosure Form

Preferences

Basic understanding of the Maintenance Management and Geographic Information Systems

Salary $104,908.00 - $178,682.00

EEO Statement

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

It is the policy of the Commission to select new employees and to promote current employees without regard to race, sexual orientation, sex, religion, national origin, marital status, or handicap. The Commission does not discriminate against qualified individuals with a disability and will make reasonable accommodation for any disability that does not result in undue hardship for the Commission.

Close Date

Close Date 06/23/2025

Open Until Filled No

Special Instructions to Applicants

Additional Information

All applicants selected will be subject to drug screening and a background check/verification.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Do you have a valid driver's license with no more than 4 points and with no restrictions (except eyeglasses/contact lenses)?
  • Yes
  • No
• Will you, now or in the future, require sponsorship for employment visa status?
  • Yes
  • No
• Are you an eligible veteran of any branch of the armed forces who has received an honorable discharge or Certificate of Satisfactory Completion of Military Service, the spouse of an eligible veteran who has a service-connected disability or the surviving spouse of a deceased eligible veteran?
  • Yes
  • No