Utility Service Coordinator

City of Rowlett, TX; Rowlett (TX); On-site; USD 46,000 - 52,000; Full time

Job summary

The City of Rowlett, TX is seeking a Utilities Service Coordinator to identify in the field the city’s water, sewer, traffic signals and fiber assets. Under general supervision, you will locate underground infrastructure, mark locations, and maintain accurate records of field measurements and maps.

You will work with contractors and field crews to coordinate shutdowns, repairs, and service upgrades with minimal disruption, review as-built plats and plans, and ensure compliance with state

Qualifications

• High school diploma or GED plus 4 years of utility construction or related experience, or equivalent combination.
• Familiarity with water distribution, wastewater systems, and traffic signals is preferred.
• Knowledge of safety practices and field measurement techniques.

Responsibilities

• Locate underground City infrastructure by marking utilities with flags and paint.
• Determine and mark location of water and wastewater mains from plans and maps.
• Coordinate shutdowns with contractors and field crews to minimize service disruption.
• Maintain records of labor, equipment, and material costs for utility projects.
• Assist with direction of field crews installing new water and wastewater services.

Skills

Oral and written communication

Planning and coordinating

Customer service

Report writing

Knowledge of water/wastewater/traffic

Education

High school diploma or GED

Equivalent education/experience

Job description

Hiring Range: $45,978.84 - $51,726.20 (Depending on qualifications)
Full Salary Range: $45,978.84 - $68,968.26

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

Under general supervision of the Utilities Supervisor, the Utility Service Coordinator ensures the city's water, sewer, and traffic signals and city owned fiber are identified in the field by physical location. This is accomplished by utilizing all available data, specialized equipment, specialized techniques, performing field measurements and visible assessment of field assets.

• Locates underground City infrastructure by marking the location of utilities with flags and paint markings including water lines, sewer lines, traffic devices and city owned fiber.

• Determines and mark’s location of existing water and wastewater mains by utilizing past field experience and researching civil engineered as-built plats, site plans, utility plans and water and wastewater maps for each and every Private Development, Capital Improvement and Franchise Utility project within the City of Rowlett and maintains these locates in accordance with the Utilities Code, Chapter 251 and APWA Uniform Color Code.
• Recommends updates of Civil Engineered Plats, Site Plans, Water and Wastewater utility plans and subdivision maps to indicate the location and profiles of water and wastewater infrastructure and all related appurtenances.
• Coordinates with contractors and Utility Operations field crews to determine and perform water shutdowns and arrange for utility excavations, improvements and/or repair of water and wastewater utilities with the least service disruption possible for property owners and businesses such as hospitals, hair salons, restaurants and manufacturers whose use of water is vital to their operations.
• Provides accurate information on water and wastewater line locations and taps to property owners.
• Assists with the direction of field crews performing the installation of new water and wastewater services.
• Maintains records of labor, equipment and material costs for repair and improvement of the City’s utility infrastructure.
• Regular and consistent attendance for the assigned work schedule is essential.
• Performs other duties as assigned. Regular, reliable, and non-disruptive attendance is an essential function of this position, as is the ability to create and maintain professional, harmonious working relationships with others.

• High school diploma or G.E.D. and four (4) years of traffic signals, water, sewer and construction experience; or equivalent combination of education and experience.
• TCEQ Class C Water Distribution License preferred.
• TCEQ Class II Wastewater Collection License preferred.
• Must possess IMSA Work Zone Safety or ability to obtain within 6 months of date of hire (TEEX course certification will be considered).
• May be required to obtain additional Licenses or Certifications.
• Must possess a valid State of Texas Drivers' License.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of the of water, wastewater, traffic signals and city owned fiber in the City of Rowlett
• Knowledge necessary to understand basic operational, technical, or office processes.
• Knowledge of occupational safety and health rules regulations, practices and procedures.
• Skill in effective oral and written communications.
• Skill in planning and coordinating work site activities.
• Skill in resolving customer complaints and concerns.
• Skill in ability to write reports and summaries with proper format, punctuation, spelling and grammar.
• Skill in comprehension of utility as-builts and executing basic computer skills.

A valid Texas Driver's License is required and ability to maintain City driving standards in accordance with the driver standards as established by the City of Rowlett. Must report all traffic citations to his/her departmental Director or his/her designee pursuant to City policy.

Work performed is primarily medium work, exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.