Utility Porter/Houseperson

The Post Oak; Las Vegas (NV); On-site; USD 19,000 - 25,000; Full time

Job summary

The Post Oak in Las Vegas is seeking a diligent Housekeeping Attendant to maintain high cleanliness standards across guest rooms and public areas. You will clean carpets, polish fixtures, restock supplies, and respond to guest requests, ensuring a seamless experience aligned with brand values.

Ideal candidates have 3+ years of experience on various floor surfaces, strong English communication, and a professional appearance. This is an on-site role in a luxury hotel environment.

Qualifications

• 3+ years' experience cleaning on multiple floor surfaces using related equipment.
• Must wear PPE as required for each area.
• Communication in English with guests and staff is essential.
• Ability to read and understand policies and procedures.

Responsibilities

• Clean carpets, upholstery, furniture, and windows as instructed.
• Polish marble when necessary.
• Complete dusting of high/elevated areas.
• Clean lamps and lighting fixtures.
• Pull Rooms as assigned.
• Shampoo guest corridors and guest rooms.
• Deliver guest requests when needed.
• Move furniture inside guest rooms when required.
• Work with a variety of cleaning equipment.
• Handle and clean bio hazards.
• Assist with stocking linen/supplies in Housekeeping.
• Report damaged equipment, furniture, or property.
• Maintain all equipment used in housekeeping (vacuums, walk-behinds, shop vacs).
• Remove trash.
• Replace sheers/curtains.
• Perform all duties to support department success.

Skills

Positive attitude

Impeccable grooming

Energetic and enthusiastic

Follow rules and policies

Communication skills

English proficiency

3+ years housekeeping experience

PPE usage

Resort experience

High School diploma or equivalent

Basic math skills

Policy comprehension

Forms and reports

Education

High School Diploma or equivalent

Job description

Overview

Maintain standards of excellence throughout the hotel which includes cleaning, meeting guest needs, supplying products to GRAs and working as a team with other job classifications within Housekeeping. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

Responsibilities

• Clean carpets, upholstery, furniture, and windows as instructed.
• Polish marble when necessary.
• Complete dusting of high / elevated areas.
• Clean lamps and lighting fixtures.
• Pull Rooms as assigned.
• Shampoo guest corridors, guest rooms.
• Deliver guest request when needed.
• Move furniture inside the guest rooms when required.
• Work with a variety of cleaning equipment.
• Handle/Clean bio hazards.
• Assist with stocking linen/supplies in Housekeeping.
• Report any and all broken/damaged equipment, furniture, or property.
• Maintain all equipment used in housekeeping i.e. vacuums, walk behinds, Shop Vacs.
• Remove trash.
• Replace sheers/curtains.
• Perform all duties as deemed necessary for the success of the department.

Qualifications

• Positive attitude.
• Impeccable grooming.
• Enthusiastic and energetic.
• Willing to comply with all rules and policies as set forth by the Hotel and department.
• Communication skills as needed to receive and respond to instructions given by the Housekeeping Department as well as applying to personal safety and guest safety.
• At least 3 years of experience working on various floor surfaces using related cleaning, buffing and extraction equipment.
• Use all PPE as designed and required for each area assigned.
• Previous experience working in a similar resort setting.
• High School Diploma or equivalent.
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Ability to read and understand all policies and procedures.
• Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities.
• Must be able to complete standard forms and reports.

Disclaimer

The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Tipped Position

This position does not earn tips