UTILITY PORTER/HOUSEPERSON

Boyd Gaming; King of Prussia (Montgomery County); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in casino entertainment is seeking a dedicated Utility Porter/Houseperson. In this entry-level role, you will ensure the cleanliness and upkeep of hotel towers, providing exceptional service to guests. You'll perform various cleaning tasks, maintain equipment, and assist team members while adhering to high hygiene standards. This position offers a chance to work in a dynamic environment, where your contributions directly enhance the guest experience. If you take pride in maintaining a clean and welcoming atmosphere, this opportunity is perfect for you.

Qualifications

• Previous cleaning and floor maintenance experience preferred.
• Strong work ethic and excellent time management skills.

Responsibilities

• Perform detailed cleaning tasks, including high dusting and floor maintenance.
• Deliver outstanding guest service and maintain cleanliness in guest areas.

Skills

Cleaning and floor maintenance

Attention to detail

Effective communication

Time management

Education

High school diploma or equivalent

Job description

Join to apply for the UTILITY PORTER/HOUSEPERSON role at Boyd Gaming

Boyd Gaming Corporation is a leading casino entertainment company operating in various jurisdictions across the United States. We are committed to evolving and maintaining our leadership position in the industry, maximizing value for our shareholders, team members, and communities.

Job Description

The Utility Porter/Houseperson provides exceptional service by maintaining the cleanliness and upkeep of Valley Forge's hotel towers, ensuring adherence to our high standards of hygiene and presentation.

1. Perform detailed cleaning tasks, including high dusting, carpet care, and floor maintenance. Ensure preventative maintenance of cleaning equipment such as shampoo machines and sweepers.
2. Utilize your experience in floor care and knowledge of cleaning equipment.
3. Remove used laundry and trash from hotel rooms and attendant carts before room cleaning.
4. Work across all areas following established standards, techniques, and safety procedures for machines and chemicals, while delivering excellent customer service.
5. Report any facility issues related to structure, equipment, or plumbing to the supervisor.
6. Keep attendant carts and housekeeping storerooms stocked and organized according to departmental procedures.
7. Document all duties performed during shifts as directed.
8. Clean and maintain guest areas, including hallways, stairwells, and vending areas, ensuring they are free of linen, trash, and food items at all times.
9. Maintain storage areas by cleaning and restocking supplies.
10. Deliver outstanding guest service, demonstrating politeness and courtesy, and proactively assisting guests and team members with their needs.
11. Perform additional duties as assigned by management.

Qualifications

• Previous cleaning and floor maintenance experience preferred.
• Strong work ethic and excellent time management skills.
• Attention to detail.
• Enjoys working around people and takes pride in maintaining a clean environment.
• Ability to meet performance standards for assigned tasks.
• Effective communication skills with guests and team members.
• Must be 21 years of age or older.
• Must pass background screening and complete annual training courses.

Additional Information

All information provided will be kept confidential in accordance with EEO guidelines. Boyd Gaming is an Equal Opportunity Employer that does not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class under federal, state, or local law.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: General Business
• Industry: Gambling Facilities and Casinos