UTILITY PORTER- CASINO HOUSEKEEPER

Belterra Casino Resort; Florence (IN); On-site; USD 26,000 - 34,000; Full time

Job summary

Boyd Gaming Corporation, owner of Belterra Casino Resort & Spa in Indiana, seeks a Utility Porter to keep the casino clean and inviting.

You will clean restrooms, restock supplies, maintain slot areas, and support guest needs while adhering to Indiana Gaming Commission rules and Belterra policies. Flexible shifts and a pride in a spotless environment are required.

This role offers a stable team environment with opportunities to contribute to a premier guest experience.

Qualifications

• Prior janitorial experience preferred.
• Strong work ethic and time management skills.
• Detail oriented.
• Enjoys being around people and takes pride in a clean environment.
• Flexible shifts including holidays.

Responsibilities

• Provide extraordinary guest service and maintain the daily appearance of the casino.
• Clean restrooms, mirrors, sinks, countertops, and toilets.
• Restock soap, towels, toilet paper and disposable covers.
• Maintain cleanliness of slot machines, chairs and surrounding areas.
• Vacuum and deep clean casino floor and entryways.
• Respond to guest requests or connect guests with the right team member.

Skills

Guest service

Customer focus

Time management

Detail orientation

Flexibility

Communication

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

The Utility Porter is responsible for the overall cleaning, sanitation and daily upkeep of the Casino in order to provide the best guest experience.

• Provide extraordinary guest service, positively effects interactions with internal/external guests, resiliency to deal with difficult guests in all types of business condition and the agility to work harmoniously with co-workers.
• Adhere to all regulations established by the Indiana Gaming Commission, United States Coast Guard and other applicable agencies pertaining to riverboat gaming and vessel operations.
• Adhere to the policies and procedures established by Belterra Casino Resort & Spa.
• Perform tasks to maintain the daily appearance of the casino such as:
  • Clean restrooms. mirrors, sinks, counter tops, and toilets.
  • Restock- soap, paper towels, disposable toilet seat covers, and toilet paper dispensers.
  • Maintain cleanliness of slot machines- pick up trash, empty ash trays, wipe down machines, chairs and surrounding areas.
  • Vacuum and deep clean casino floor and all entryways.
• Respond to reasonable guest requests or place guest in contact with the appropriate person for assistance.
• Perform all other duties as assigned.

Qualifications

• Prior janitorial experience preferred.
• Must have a strong work ethic and time management skills.
• Must be detail oriented.
• Individual who enjoys being around people and takes pride in a clean environment.
• Ability to meet the expected performance standards for each task assigned.
• Ability to work flexible shifts and days of the week including holidays.
• Ability to speak effectively with guest and/or team members.
• Ability to work in an environment that is subject to varying levels of noise, cold, heat, humidity, vibration, crowds, and smoke.
• Must be at least 18 years of age.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.