Utility Operator

California Water Service Group; Hawaii; On-site; USD 45,000 - 122,000; Full time

Job summary

California Water Service Group's Hawaii Water Service is seeking a Utility Operator to support field operations and wastewater maintenance on Oahu. The role emphasizes safety, teamwork, and reliability in serving customers and communities.

This position requires a high school diploma or GED, a valid driver's license, and the ability to work after hours, weekends, and shift work. Training is provided, and the company emphasizes continuous improvement.

Qualifications

• High School Diploma or GED is required.
• Valid Driver’s License is required.
• Ability to work after hours, weekends and shift work.
• Ability to read and follow policies and procedures.

Responsibilities

• Performs general clean-up of grounds and facilities.
• Cleans and paints station and treatment plant equipment and appurtenances.
• Investigate customer complaints.
• Inspects services and facilities as a result of complaints or work orders.
• Flushes and services mains, collection lines and manholes.
• Collect wastewater samples.
• Reads runtime, event and electric meters.
• Assists with repairs at treatment plant and pump stations.
• Assist customers with location of sewer tie-in.
• Work above and below ground construction as required.
• Maintains monthly vehicle reports.
• Work onsite at assigned location and participate in CI projects.

Skills

Pump operation

Water systems

Safety regulations

Plumbing knowledge

Communication

Policies & procedures

Problem solving

Time management

Customer interaction

Education

High School Diploma or GED

Job description

Hawaii Water Service Job Description: California Water Service Group (Cal Water) invites you to build a meaningful career with the third largest publicly traded water utility in the United States. Guided by our mission to be the leading provider of water and wastewater services, we are dedicated to improving the quality of life for the customers, communities, and employees we serve. Our culture is grounded in core values—integrity, quality, service, value, health and safety, respect and collaboration, and corporate citizenship and is reflected in our recognition as a Top Workplace, a Great Place to Work, and a J.D. Power leader in customer satisfaction for multiple years. Join Cal Water and be part of a purpose driven organization where your work makes a lasting impact.

SUMMARY

The Utility Operator is responsible for field operations and maintenance work and performs relief work under various classifications in the wastewater field. The work is performed under direct supervision and requires exercising independence, judgment and initiative. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with others.

ESSENTIAL FUNCTIONS

• Performs general clean-up of grounds and facilities
• Cleans and paints station and treatment plant equipment and appurtenances
• Investigate customer complaints
• Inspects services and facilities as a result of all types of complaints or investigation work orders
• Flushes and services mains collection lines and manholes
• Collect wastewater samples
• Reads runtime, event and electric meters
• Assists with repairing of sewer mains, laterals and manholes
• Operates system valves as required
• Completes necessary paperwork
• Assists with repairs at the treatment plant as well as the pump stations
• Assist customers with location of sewer tie-in
• Assists above and below ground construction as required
• Maintains monthly vehicle reports
• Performs work onsite at assigned location
• Participates in and supports the Company’s Continuous Improvement program and projects
• Able to work after hours for emergency repairs
• Able to work on weekends
• Able to go on shift work
• Familiar with hand tools
• Able to work in confined spaces
• Able to lift heavy items
• Able to work in harsh and obnoxious situations or environments

MINIMUM QUALIFICATIONS

High School Diploma or possession of a GED

Valid Driver’s License

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of operation, maintenance and repair of pumps, pump controls and related equipment
• Knowledge of current principles and practices involved in water and wastewater systems
• Knowledge of safety regulations, protocols, principles, practices and procedures for water and wastewater systems, and work site safety
• Knowledge of plumbing and pipe fitting repair and installation
• Ability to communicate well with others, both orally and in writing
• Ability to understand and follow oral and/or written policies, procedures and instructions
• Ability to use logical and creative thought processes to develop solutions according to written specification and/or oral instructions
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time sensitive deadlines
• Ability to regularly interact with employees, public, and customers requiring common sense, tact and diplomacy to accomplish assignments

Salary Range

• Utility Operator $21.97 - $36.83 (DOE)
• Utility Operator I $23.85 - $42.40
• Utility Operator II $26.49 - $49.23
• Utility Operator III $31.68 - $58.80

Deadline to submit resume is: OPEN UNTIL FILLED

Equal Opportunity

The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service, Hawaii Water Service, New Mexico Water Service and Washington Water Service do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES. California Water Service Group invites you to pursue a career in the water industry with the third largest publicly traded water utility in the United States. Our mission is to be the leading provider of water and wastewater services. We’re committed to improving the quality of life for our customers, communities, stockholders, and employees. To achieve that, we align our hiring strategies with the company’s core values of integrity, service, value, health and safety, respect and collaboration, and corporate citizenship so that we can provide quality, service, and value to all of these groups. Our commitment to our employees is evident, as we have been named a Top Workplace in the Bay Area and designated as a Great Place to Work, and Cal Water was ranked “Highest in Customer Satisfaction Among Water Utilities in the West” by J.D. Power in its inaugural water utility satisfaction study.