Utility Operations and Compliance Manager

American Water Works Association; Cedar Park (TX); On-site; USD 95,000 - 140,000; Full time

Job summary

City of Cedar Park is seeking an experienced Engineering Supervisor to lead the Utility Division and staff, ensuring safe, reliable water and wastewater services. You will manage budgets, coordinate cross-functional operations, and drive regulatory compliance across multiple programs.

The role requires a civil/environmental/industrial/mechanical engineering background, four or more years in utilities, and a Texas PE license or the ability to obtain within one year.

Qualifications

• Bachelor’s degree in civil, environmental, industrial, electrical, or mechanical engineering, or related field.
• Four or more years of experience with a water and wastewater utility or consulting engineer, including supervision.
• Registration as a Professional Engineer in Texas or ability to obtain within one year.
• Valid Texas Driver's License with acceptable driving record.

Responsibilities

• Supervises assigned Utility Divisions and staff, including hiring, evaluations, and disciplinary recommendations.
• Assists with budgeting and capital improvement programs for resources and reliability.
• Coordinates daily operations across water treatment, reclamation, distribution, and wastewater collection.
• Provides advanced engineering and operational support for water and wastewater facilities.
• Ensures timely regulatory reporting, notices, and compliance documentation.
• Serves as regulatory liaison with TCEQ, EPA and other agencies.
• Maintains regulatory compliance policies and internal controls.
• Coordinates responses to water-quality inquiries and public notices.
• Evaluates treatment processes and facility modifications to improve efficiency and compliance.
• Oversees process control logic and SCADA applications, including operator training.
• Performs hydraulic analyses and field inspections to identify risks and ensure compatibility with City requirements.

Education

Bachelor's degree in engineering

Tools

SCADA systems

Process control software

Job description

• Supervises assigned Utility Divisions and staff, including assigning work, establishing performance objectives, conducting evaluations, and making recommendations regarding hiring, discipline, and termination.
• Assists with the development and monitoring of Utility budgets and capital improvement programs to support effective allocation of resources and reliable utility services.
• Coordinates daily operations among water treatment, water reclamation, water distribution, and wastewater collection functions to maintain safe, efficient, and reliable utility services.
• Provides advanced engineering and operational support for water and wastewater treatment, distribution, collection, storage, pumping, and related utility facilities.
• Coordinates, prepares, reviews, and ensures timely submission of required regulatory reports, certifications, notices, and other compliance documentation.
• Serves as the Utility Department’s principal regulatory liaison with TCEQ, EPA, and other federal, state, regional, and local regulatory agencies.
• Develops, implements, and maintains regulatory compliance policies, procedures, plans, standard operating procedures, records, and internal controls to support ongoing compliance and operational continuity.
• Coordinates responses to water-quality, regulatory, and compliance inquiries and supports required public notices and consumer information.
• Evaluates and recommends treatment processes, operational improvements, and facility modifications to improve water and wastewater system efficiency, reliability, sustainability, and regulatory compliance.
• Evaluates utility safety systems and processes and recommends improvements to reduce risks associated with water and wastewater operations.
• Oversees the development, implementation, testing, commissioning, and documentation of process control logic and SCADA applications, including operator training and system configuration.
• Performs hydraulic analyses, field inspections, and technical reviews of utility systems, projects, plans, specifications, and designs to identify operational risks and ensure compatibility with existing systems and City requirements.
• Manages utility capital improvement projects and coordinates with internal and external stakeholders on project planning, design, construction, development services, and Public Works matters.
• Evaluates utility system needs and recommends capital improvements and other projects that support efficient, reliable, and sustainable utility operations.

Description

• Supervises assigned Utility Divisions and staff, including assigning work, establishing performance objectives, conducting evaluations, and making recommendations regarding hiring, discipline, and termination.
• Assists with the development and monitoring of Utility budgets and capital improvement programs to support effective allocation of resources and reliable utility services.
• Coordinates daily operations among water treatment, water reclamation, water distribution, and wastewater collection functions to maintain safe, efficient, and reliable utility services.
• Provides advanced engineering and operational support for water and wastewater treatment, distribution, collection, storage, pumping, and related utility facilities.
• Coordinates, prepares, reviews, and ensures timely submission of required regulatory reports, certifications, notices, and other compliance documentation.
• Serves as the Utility Department’s principal regulatory liaison with TCEQ, EPA, and other federal, state, regional, and local regulatory agencies.
• Develops, implements, and maintains regulatory compliance policies, procedures, plans, standard operating procedures, records, and internal controls to support ongoing compliance and operational continuity.
• Coordinates responses to water-quality, regulatory, and compliance inquiries and supports required public notices and consumer information.
• Evaluates and recommends treatment processes, operational improvements, and facility modifications to improve water and wastewater system efficiency, reliability, sustainability, and regulatory compliance.
• Evaluates utility safety systems and processes and recommends improvements to reduce risks associated with water and wastewater operations.
• Oversees the development, implementation, testing, commissioning, and documentation of process control logic and SCADA applications, including operator training and system configuration.
• Performs hydraulic analyses, field inspections, and technical reviews of utility systems, projects, plans, specifications, and designs to identify operational risks and ensure compatibility with existing systems and City requirements.
• Manages utility capital improvement projects and coordinates with internal and external stakeholders on project planning, design, construction, development services, and Public Works matters.
• Evaluates utility system needs and recommends capital improvements and other projects that support efficient, reliable, and sustainable utility operations.

Requirements

Knowledge, Skills & Abilities

Knowledge Of

• City ordinances, construction standards, and applicable laws, regulations, resolutions, and public works requirements.
• Federal and state regulations governing water and wastewater systems, including requirements of the Texas Commission on Environmental Quality (TCEQ) and Environmental Protection Agency (EPA).
• Water and wastewater process engineering principles and the operation and maintenance of water and wastewater systems.
• Plant engineering, risk management principles, and utility infrastructure systems.
• Capital improvement program (CIP) project administration and practices.
• Policies, procedures, technical standards, and practices applicable to water and wastewater utility operations.

Skilled In

• Developing and maintaining technical standards, procedures, policies, and operational practices.
• Providing technical guidance related to the selection, design, and construction of water and wastewater systems.
• Evaluating water and wastewater plant processes and identifying opportunities for improvement.
• Using standard word processing, spreadsheet, and other computer applications applicable to the position.
• Gathering, compiling, analyzing, and evaluating technical and operational data.

Ability To

• Interpret and apply applicable laws, regulations, ordinances, policies, and procedures.
• Analyze technical and operational information and make sound decisions based on available data.
• Establish and maintain effective working relationships with local and state government officials, engineers, utility professionals, and the general public.
• Communicate effectively, both orally and in writing.
• Maintain certifications required for the position.

Minimum Education & Work Experience

Bachelor’s degree in civil, environmental, industrial, electrical, or mechanical engineering, or related field.

Four (4) or more years of experience working for a water and wastewater utility or consulting engineer, including one (1) year as a supervisor.

OR any approved equivalent combination of education, experience and training which provides the required knowledge, skills, and abilities.

Certifications & Licensure

Valid Texas Driver's License with acceptable driving record.

Registration as a Professional Engineer in the State of Texas (or ability to obtain registration within one year of employment) required.

Work Conditions

Physical Demands

• Repetitive use of a keyboard and laptop at a workstation.
• Routine travel to and from City of Cedar Park work locations.
• While performing the duties of this job, the employee is regularly required to stand, walk, or sit (often for extended periods of time); bend, stoop, kneel and squat.
• Ability to lift and carry up to 25 lbs. occasionally.
• Ability to climb ladders or stairs to access elevated or below-grade infrastructure.
• Requires visual acuity to read printed materials, computer screens, and detailed documents.
• Hearing and speech to communicate effectively in person, by phone, and over radios in noisy environments.

Environmental Demands

• Work is primarily performed in an office setting with frequent visits to field sites, treatment plants, and construction zones.
• Exposure to outdoor weather conditions, loud noise, odors, and potentially hazardous environments.
• This position requires work to be performed onsite, in-person.

General Information

This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

Duties and responsibilities may be modified, added, or reassigned as organizational needs evolve. The City reserves the right to revise this job description at any time.

The City of Cedar Park provides reasonable accommodations in accordance with applicable laws to enable qualified individuals to perform the essential functions of the position.

This document does not constitute an employment contract and should not be interpreted as creating contractual terms.