Utility Meter Technician Assistant

Wgeld; Westfield (MA); On-site; USD 30,000 - 45,000; Full time

Job summary

A community-focused utility company is seeking a Utility Meter Technician Assistant in Westfield, Massachusetts. This role involves reading gas and electric meters, conducting investigations, and performing maintenance. Candidates should possess strong customer service skills, attention to detail, and a valid driver's license. A high school diploma or equivalent is required, alongside the ability to work outdoors under varying weather conditions. This position promotes safety and team participation within a tight-knit community.

Qualifications

• Ability to be certified under WG+E (NGA) Abnormal Operator Qualification within six months.
• Strong attention to detail and accuracy.
• Ability to follow written and verbal instructions.

Responsibilities

• Accurately reading residential and commercial gas and electric meters.
• Investigating basic issues related to Automated Meter Reading systems.
• Conducting field audits to verify meter data and resolve discrepancies.

Skills

Customer service skills

Attention to detail

Communication skills

Team participation

Education

High School Diploma or equivalent

Tools

Basic mechanical aptitude

Basic electrical aptitude

Job description

Overview

Westfield Gas + Electric is seeking an energetic, active and self-motivated individual who wants to join a high performing team and enjoy being part of a tight-knit community. If you take pride in helping others and want to contribute to WG+E as a Utility Meter Technician Assistant, this may be the role for you.

Responsibilities

Duties and Responsibilities include, but not limited to:

• Meter Reading: Accurately reading residential and commercial gas and electric meters.
• AMR Issue Investigation: Investigating basic issues related to Automated Meter Reading (AMR) systems.
• Field Audits: Conducting field audits for the billing department to verify meter data and resolve discrepancies.
• Meter Maintenance: Performing routine maintenance on meters, including, but not limited to, cleaning and painting gas meters.
• Recordkeeping and administrative duties include:
  • Assisting in developing and maintaining records of work performed.
  • Following written inspection and maintenance programs.
  • Assisting in maintaining associated procedures and manuals.
  • All other duties as assigned.

Assists Utility Meter Technicians with the following:

• Regulator Sets and Adjustments.
• Installation, removal, testing, inspection, and maintenance of:
• Gas Meters – positive displacement, rotary, ultrasonic, and turbine
• Electric AMR capable meters
• Electric Non AMR capable meters

• Gas inspections including: Valve inspections, Abnormal Inspections, and Annual Gas Meter Inspection.
• Electric inspections including: CT/PT Inspections and Annual Electric Meter Inspection.
• This position is a safety sensitive position, therefor it is subject to random drug testing per DOT guidelines.
• All duties as assigned.

Qualifications and Entrance Requirements

Qualifications and Entrance Requirements include, but not limited to:

• Ability to be certified under WG+E (NGA) Abnormal Operator Qualification related to meter reading within six (6) months of appointment.
• Superior customer service skills and team participation.
• High School Diploma or equivalent.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Good communication and interpersonal skills.
• Comfortable working outdoors in various weather conditions.
• Valid driver’s license with a clean driving record.
• Basic mechanical or electrical aptitude preferred.
• Ability to follow written and verbal instructions.

Qualified candidates are requested to submit an application found online and attach any other relevant documents by Friday, January 23, 2026. Please, no phone calls.