Utilities Maintenance & Repair Supervisor

Anne Arundel County Office of Personnel; Maryland; On-site; USD 70,000 - 98,000; Full time

Job summary

Anne Arundel County Office of Personnel seeks a full-time, Safety Sensitive Utilities Maintenance & Repair Supervisor for the SER Division of the Bureau of Utilities, DPW. The role oversees field activities, supervises technicians, and feeds data for annual budget and backlog planning.

Responsibilities include setting work priorities, managing contractor relations, and ensuring timely, quality maintenance and repairs of water and sewer facilities.

Qualifications

• High school diploma required and 4+ years in water/wastewater maintenance.
• Two+ years supervisory or lead worker experience.
• Certification in water/wastewater facilities operation or ability to obtain within six months.
• Valid non-commercial Class C driver's license.

Responsibilities

• Supervise SER Division field activities.
• Direct supervision to SER technicians.
• Set priorities to meet goals and responsibilities.
• Provide data for strategic planning and backlog generation.
• Manage daily operation of in-house vendor contracts and provide payment oversight.
• Prepare and maintain records and reports; support contract procurement.

Skills

supervision of technicians

work order management

strategic planning

budget data

contractor coordination

QA/QC inspection

emergency response

Education

high school diploma

water/wastewater certification eligible within 6 months

Class II wastewater operator license (within 6 months)

Job description

Position Description

This posting will be used to fill a full-time, Safety Sensitive, Utilities Maintenance & Repair Supervisor position in the Bureau of Utilities in the Department of Public Works. Work involves responsibility for planning, organizing, and supervising to include providing support to Sewer Evaluation & Rehabilitation (SER) Division’s Operation and Maintenance Support Group and SER technicians to inspect, evaluate, create and track backlog and completed work.

NATURE AND VARIETY OF WORK

Work includes the daily supervision of personnel, review of inspection forms, creation of work orders to feed a contractor backlog and providing supporting data to others for use in the generation/implementation of an annual operations & maintenance budget to support these activities. Work is performed with considerable independence within established policies, procedures, and regulations, and is reviewed through conferences, inspections, and reports.

Examples Of Duties And Knowledge, Skills And Abilities

(Note: The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for all positions in this class. They are not intended to include all of the essential functions of all positions in the class.)

• Manages Field Activities for SER Division.
• Provides direct supervision to technicians.
• Sets priorities for work efforts to meet goals, duties, and responsibilities.
• Participates and provides supporting data for use in strategic planning.
• Generates Collection System Rehabilitation Backlog based on inspections and evaluations performed. Identifies, categorizes, and provides recommendations to Program Specialist for priorities for system defects and routes to appropriate backlog.
• Recommended corrective action either through contractual or in-house forces.
• Review effectiveness chemical root control (CRC) program and move assets from the CRC program and onto a rehab program.
• Managed daily operations of Flow Monitoring Program. Directs and identifies sites where flow monitoring equipment needs to be installed.
• Analyzes and reports data collected. Provide updates and obtains support from Program Specialist as needed.
• Personnel Management of water and sewer SER technicians. Completes performance evaluations.
• Manages disability leave through goal development and individual and group counseling.
• Counsels, coaches, and when necessary, disciplines employees. Contractor/Customer Problem Resolution for In-House contracts/vendors.
• Sets performance standards with customers’ needs in mind.
• Ensures that customer concerns are resolved quickly and fairly.
• Works with contractors to ensure they present a positive public image.
• Manages daily operation of in-house vendor contracts.
• Schedules work activities, locations, monitors performance, QA/QC inspection, reviews and processes payment invoices, etc.
• Provides support to Program Specialist to create and execute contracts through procurement.
• Performs related duties as required to ensure proper and efficient operation of SER activity.
• Plans, prioritizes, and schedules routine work and upgrades as well as maintenance of equipment.
• Responds to emergency requirements. Estimates the cost of projects in labor and equipment, time and bulk material needs.
• Analyzes training needs and schedules instruction.
• Prepares or supervises the preparation and maintenance of necessary records and reports.
• Performs related work as required.

Knowledge, Skills, And Abilities

• Thorough knowledge of the principles and practices applied in SER.
• Thorough knowledge of the principles involved in the maintenance, repair, adjustment, and testing of SER.
• Thorough knowledge of materials required and available for SER.
• Ability to read plans.
• Ability to draw as-builts.
• Ability to plan and supervise the work of specialists engaged in the maintenance and repair of SER.
• Ability to establish and maintain adequate records and reports.
• Ability to establish and maintain effective working relationships with superiors, subordinates, and the public.
• Ability to communicate effectively, orally and in writing.

Minimum Qualifications

Graduation from high school; four (4) or more years' experience in maintenance, repair, and limited construction work of water and wastewater lines and related facilities, including two (2) ore more years supervisory experience; certification in water/wastewater facilities operation as required by the State or the education and experience necessary to obtain certification within six months of hire; and a valid non-commercial Class C motor vehicle operator's license.

NOTE: Candidates that do not possess the Class II wastewater collection system operator's license as required by the State or the education and experience necessary to obtain Class II wastewater collection certification within six (6) months of hire may comply with this requirement by obtaining a temporary Class II wastewater collection system certificate at hire and meeting the education and experience requirement and passing the appropriate Board examination to obtain the Class II wastewater collection system operator's certificate within the renewal time period of three (3) years as established by the State.

NOTE: The four (4) or more years’ experience in maintenance, repair, and limited construction work of water AND wastewater lines and related facilities may be substituted with four (4) or more years’ experience in maintenance, repair, and limited construction work of water OR wastewater lines and related facilities.

NOTE: The two (2) or more years supervisory experience may be substituted with two (2) or more years lead worker experience.

NOTE: This position is Safety Sensitive and employees in this position are subject to Controlled Dangerous Substance (CDS) and Alcohol Testing.

Supplemental Qualifications

• Experience with grinder pump and septic system repairs, electrical restorations and upgrades and equipment maintenance.
• Experience in the maintenance and repair of wastewater treatment plants, pumping stations and related equipment.
• Four (4) or more years’ experience in maintenance, repair, and limited construction work of water and wastewater lines and related facilities.
• Two (2) or more years of supervisory experience.