Utilities Industry CIS transformation, SAP Consultant

Accenture; United States; Remote; USD 54,000 - 206,000; Full time

Benefits offered by this job

Impactful projects

Collaborative culture

Competitive compensation

Job summary

Accenture is seeking a senior-level consultant in the US utilities practice to lead digital transformation initiatives, focusing on energy retail, customer experience, and operations. You will manage client relationships with senior executives and guide programs from design through delivery.

The role requires SAP and Meter to Cash proficiency, strong leadership, and the ability to drive value across large engagements, including travel up to 100% as needed.

Qualifications

• Minimum of 3 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery.
• Minimum of 2 years of functional experience in SAP.
• Expertisein Meter to Cash operations, functions, and technologies.
• Expertisein major Customer Transformation and technology implementations (e.g., CIS replacements)
• Bachelor’s degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)

Responsibilities

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
• Serve asa primaryclientcontact for senior executives, building trusted advisory relationships and ensuring alignment with client businessobjectives.
• Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
• Manage project teams,guidingjuniormembersandensuringproject delivery meets quality, timeline, and budgetary expectations.
• Lead business development activities byidentifyingnew opportunities, crafting proposals, andrepresentingAccenture’s Utilities practice in sales pursuits.
• Activelycontributeto thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.
• Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work

Skills

Utility industry

SAP

Meter to Cash

Customer transformation

Education

Bachelor’s degree or equivalent

Job description

Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled,great placeto work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Songand Industry X with our deep industryexpertise to create and deliver solutions and services for our clients. Our purpose is todeliver onthe promise of technology and human ingenuity, and we measure our success by the 360 value we create for all our stakeholders. Visit us at accenture.com.

Within Accenture’s Utilities Practice ,weuse our deep industryexpertisein digital customer engagement and operations, connected energy services and customer platforms to help retail energy and utility providers with cost effectiveness, revenue assurance/extension and customer satisfaction and loyalty.

We workworkwith C-suite executives, leaders and boards of the world’s leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360 value we create for all our stakeholders. Our deep industry and functionalexpertiseissupported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization’s total enterprise reinvention

Benefits of Working at Accenture:

• Impactful Projects with Leading Clients: Opportunity to partner with top-tier clients in the CNR Industry on transformative projects.

• Collaborative Work Culture: Join a dynamic and collaborative environment that values professional growth and development.

• Competitive Compensation and Benefits: Enjoy a rewarding compensation package, including extensive benefits.

Key Responsibilities:

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.

• Serve asa primaryclientcontact for senior executives, building trusted advisory relationships and ensuring alignment with client businessobjectives.

• Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.

• Manage project teams,guidingjuniormembersandensuringproject delivery meets quality, timeline, and budgetary expectations.

• Lead business development activities byidentifyingnew opportunities, crafting proposals, andrepresentingAccenture’s Utilities practice in sales pursuits.

• Activelycontributeto thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.

• Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work

Here’swhat you need:

• Minimum of 3 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery

• Minimum of 2 years of functional experience in SAP

• Expertisein Meter to Cash operations, functions, and technologies.

• Expertisein major Customer Transformation and technology implementations (e.g., CIS replacements)

• Bachelor’s degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)

Bonus Points If:

• You have at least 2 years of experience in an advisory or consulting role

Professional Skill Requirements:

• You improvise and adapt to lead clients and teams through change and ambiguity

• You’vegained the trust of your clients and partnered with them to: design businessprocess, lead design thinking workshops, develop businesscase, deliver agile projects, develop new operatingmodel, manage talent and change, co-create intellectual property

Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements.

We are open to hiring in most major cities in the US, near to an Accenture corporate office.

Role Location Annual Salary Range

California $70,350 to $205,800

Colorado $63,800 to $177,800

Connecticut $63,800 to $177,800

District of Columbia $68,000 to $189,300

Illinois $59,100 to $177,800

Maine $54,400 to $151,400

Maryland $63,800 to $177,800

Massachusetts $63,800 to $189,300

Minnesota $63,800 to $177,800

New York $66,300 to $205,800

New Jersey $68,000 to $205,800

Ohio $59,100 to $164,600

Virginia $59,100 to $189,300

Washington $80,200 to $189,300

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

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