Utilities Director

Mentor Technical Group; Boston (MA); On-site; USD 120,000 - 180,000; Full time

Job summary

Mentor Technical Group seeks a senior Utilities/Facilities Manager to lead plant operations, safety and compliance for pharma-related facilities. You will drive planning, budgeting, contracts and cost-saving initiatives while ensuring compliance with regulatory requirements and client timelines.

The role emphasizes strong leadership, strategic thinking and hands-on management of complex operations in a demanding environment, including irregular hours and shift coverage as needed.

Qualifications

• Bachelor’s Degree in Engineering or Science preferred.
• At least 10 years managing plant utilities/facilities operations.
• At least 8 years hands-on experience in Utilities/Facilities Maintenance with full business-ops responsibility.
• Senior manager with pharma engineering, compliance and safety focus.
• Strong operational experience in challenging environments.
• Knowledge/experience in pharmaceutical, medical device or biotech manufacturing.
• Willing to work irregular hours, rotating shifts, weekends and holidays when needed.

Responsibilities

• Involved in strategic planning and day-to-day operations for buildings and premises including procurement, budget administration and contract management.
• Provide technical support and advice to ensure compliance with corporate/government policies and regulations in a cost-effective way and within customer timelines.
• Manage technical issues and problems appropriately and efficiently.
• Determine schedules, sequences and assignments based on priorities and available resources.
• Monitor work areas for unsafe conditions or procedural violations.
• Review employees' work performance and counsel on job-skill improvements.
• Oversee Time Keeping equipment/software function processes.
• Requisition materials, tools, equipment and replacement parts.
• Foster customer-oriented behavior, understand client needs and communicate potential barriers promptly.
• Ensure top quality of services by reviewing work, obtaining client feedback and tracking status against requirements.
• Issue Performance Review Reports and monitor related processes.
• Develop customer relations and new business opportunities.
• Promote strong relationships with Mentor clients and maintain professional conduct at all times.

Skills

People management

Budgeting

Regulatory compliance

Safety management

Team leadership

Vendor management

Education

Bachelor's degree in Engineering/Science

Job description

• Involved in both strategic planning and day-to-day operations, particularly in relation to buildings and premises including procurement, budget administration and contract management.
• Provide technical support and advice to assure that operational activities are performed in compliance with corporate/government policies and regulations in a cost-effective way and within the timelines established by the customer.
• Manage technical issues/problems appropriately and efficiently.
• Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment and skill of personnel.
• Monitor work areas and examine tools and equipment in order to detect unsafe conditions or violations of procedures or safety rules.
• Monitor employees' work levels and review work performance.
• Counsel employees about work-related issues and assist employees to correct job-skill deficiencies.
• Manages the employee’s Time Keeping equipment/software function process.
• Requisition materials and supplies, such as tools, equipment, and replacement parts.
• Exhibit a customer-oriented behavior, by clearly understanding customers’ needs and expectations, and anticipating possible barriers or obstacles that may impact the project(s) adversely and communicating these on a timely manner.
• Guarantee top quality of services provided to client by reviewing work performed, documentation submitted, get hold of client feedback and monitoring project status vs. client requirements.
• Issue Performance Review Report to employees under his/her supervision and monitor the process below direct report.
• Create/develop customer relations and new business opportunities.
• Promote excellent relationship with Mentor clients, encouraging an open dialog and trustful communication between both parties demonstrating a professional conduct at all times and proudly represent Mentor at all levels and places.
• Alerts management when problems are identified and make recommendations for improvements.

Qualifications Requirements/Knowledge/Education/Skills:

• Bachelor’s Degree Engineering, Science or related fields preferred.
• At least 10 years of experience on direct exposure managing plant utilities/facilities operations.
• At least eight (8) years hands on experience as Utilities/Facilities Maintenance with full responsibility for business operations (planning, budget administration, contracting and cost saving initiatives).
• This role requires a skilled senior manager with pharma engineering experience, compliance and safety focused.
• Strong operational experience and experience of dealing in a challenging environment.
• Knowledge and experience on pharmaceutical, medical device or biotechnology manufacturing is required.
• Willing to work irregular hours, rotating shifts, weekends and holidays when needed.