Utilities Compliance and Laboratory Operations Manager #2026-057

American Water Works Association; Pompano Beach (FL); On-site; USD 110,000 - 150,000; Full time

Job summary

The City of Pompano Beach is seeking an advanced professional to oversee environmental compliance and regulatory programs in the Utilities Department. The role requires leadership of laboratory operations, safety, conservation initiatives, and related regulatory reporting across federal, state, and local agencies.

Responsibilities include directing an NELAC-certified lab, supervising staff, ensuring QA/QC, and coordinating with regulatory agencies to support long-range planning and operations

Qualifications

• Bachelor's degree in Chemistry, Biology, or Environmental Science or closely related field.
• Master's degree preferred in Environmental Engineering, Environmental Science, Business Administration, or related field.
• Five years in Utilities laboratory and compliance management with supervision experience.

Responsibilities

• Plan, organize, direct, and evaluate environmental compliance, laboratory, safety, outreach, conservation, and regulatory programs for the Utilities Department.
• Direct the operations of an NELAC-certified laboratory, including QA/QC, accreditation, proficiency testing, and Quality System Manual.
• Supervise staff, assign work, conduct performance evaluations, provide training, and promote safe, ethical practices.
• Develop and oversee sampling, monitoring, testing, and data validation for regulatory reporting.
• Oversee regulatory and operational programs including cross-connection control, water loss, pretreatment, public notices, and outreach.

Skills

Leadership

Communication

Organizational skills

Regulatory knowledge

Laboratory analysis knowledge

Education

Bachelor's degree in Chemistry, Biology, or Environmental Science

Master's degree preferred in Environmental Engineering, Environmental Science, or related field

Tools

Laboratory equipment

Quality System Manual

Job description

Job Summary

This is advanced professional, technical, and administrative work with supervisory responsibility overseeing environmental compliance and regulatory programs for the Utilities Department. Responsibilities include management and oversight of potable water, wastewater, reuse water, backflow prevention, pretreatment, contract laboratory services, safety, water conservation, efficiency initiatives, and other assigned environmental and regulatory compliance programs.

Work involves administering departmental programs, policies, and regulatory initiatives; ensuring compliance with federal, state, and local requirements; coordinating with regulatory agencies; and supporting long-range planning and operational objectives related to water resources and utility systems management. The position performs complex professional and administrative duties requiring independent judgment, technical expertise, and strategic decision-making. Work is performed under the general direction of the Utilities Director.

Responsibilities and Reporting During an Emergency: Employees in this role must report and perform duties as instructed throughout an emergency. The emergency situation may require working extended hours or consecutive days with little warning, depending on its nature.

Duties and Responsibilities

• Plan, organize, direct, and evaluate environmental compliance, laboratory, safety, outreach, conservation, and regulatory programs for the Utilities Department.
• Direct the operations of an NELAC-certified laboratory, including quality assurance and quality control programs, laboratory accreditation requirements, proficiency testing, and maintenance of the Quality System Manual in accordance with state and federal standards.
• Supervise laboratory and compliance staff, including assigning work, conducting performance evaluations, ensuring proper training, and promoting safe, ethical, and high-integrity work practices.
• Develop, implement, and oversee sampling programs, monitoring requirements, chemical and biological testing, and data validation processes to support environmental compliance and regulatory reporting.
• Oversee and support regulatory and operational programs, including cross-connection control, water loss, pretreatment, public notices, water conservation initiatives, public outreach, and emergency response activities.
• Prepare, review, and submit technical reports, regulatory correspondence, compliance documentation, budgetary reports, and related departmental records.
• Collaborate with operational staff on the monitoring and evaluation of water quality, treatment processes, distribution systems, collection systems, and reuse systems to ensure compliance with applicable permits, regulations, and operational standards.

• Provide technical and professional support to Utilities staff related to operational issues, investigations, water chemistry, laboratory analysis, master planning initiatives, policy development, grants, and special projects.
• Monitor changes in local, state, and federal environmental laws, regulations, and technologies; evaluate impacts to departmental operations; and ensure ongoing regulatory compliance with agencies including EPA, FDEP, SFWMD, and BCEGMD.
• Respond to citizen inquiries and complaints regarding water quality and environmental compliance matters while promoting public education and community awareness related to water resources and conservation initiatives.
• Performs related duties as assigned.

Qualifications

Education

• Bachelor's Degree from an accredited four-year college or university with major coursework in Chemistry, Biology, and/or Environmental Science or a closely related field.
• Master's degree with major coursework in Environmental Engineering, Environmental Science, Business Administration, or related field preferred.

Experience

• At least five (5) years of progressively responsible experience in Utilities laboratory and compliance management, related to water and wastewater systems, including biological and chemical analysis, data collection, quality control procedures, and laboratory data system.
• At least two (2) years of supervisory experience.
• Proficient in Word, Advanced Excel, PowerPoint, and Outlook.
• A comparable combination of training and experience may be considered in lieu of minimum qualifications

Licenses/Certifications

• Meet the FDOH requirements for the Technical Director of Environmental Laboratory Certification Program
• Valid Florida driver's license
• Lean Six Sigma Green Belt certification or must obtain within one year of hire date.
• Ability to acquire FEMA NIMS certification up to level G-400

Key Competencies

• Knowledge of water and wastewater laboratory analysis, including EPA-approved testing methods and quality control procedures.
• Knowledge of applicable Federal and State environmental regulations.
• Ability to interpret laboratory data, maintain accurate records, and operate modern laboratory equipment.
• Strong leadership, communication, and organizational skills, with the ability to train staff and manage multiple priorities.
• Ability to work effectively in both office and field environments while maintaining a high standard of professionalism and ethical conduct.

Physical Requirements

• Work in both office and field environments, with travel throughout the City's service area.
• Ability to walk, stand, climb, bend, and navigate uneven terrain and utility sites.
• Ability to operate standard office and field equipment and occasionally lift up to 20 pounds.
• Ability to work in varying weather and environmental conditions.

Additional Information

Work Days/Hours : Monday - Thursday, 7:00 a.m. - 6:00 p.m.

Job Status: ( X ) Full-time ( ) Part-time/temporary

Department/Number: Utilities/ Pay Plan/Grade: 50/33

Position is open until filled.

The City of Pompano Beach welcomes everyone who would like to become a member of our team and who wants to "Do Good". The City does not discriminate on the basis of race, color, sex, age, national origin, disability, religion, genetic information, marital status, political affiliation, sexual orientation, gender identity, familial status, or other circumstances and characteristics protected by state or federal law. The City promotes diversity of culture, background, thought, and ideas. The City strives to make inclusion a part of everything we do and strives for a work environment that creates a sense of belonging for everyone.