USP Senior Lead Sales Associate

Galls; Huntsville (AL); Sur place; USD 33 000 - 45 000; Plein temps

Avantages offerts par ce poste

Excellent medical/dental and vision

401(k) retirement plan

Flexible benefits

Employee discount

Vacation and Personal Time

Paid Holidays

Tuition reimbursement

Daily Pay

Résumé du poste

US Patriot Tactical is seeking a Senior Lead Retail Sales Associate for a full-time role based at Redstone Arsenal, AL. You will lead store operations, coach a retail team, and drive sales while ensuring excellent customer experiences.

The position requires managing day-to-day activities, scheduling, training, and inventory control to meet sales goals. Candidate should be comfortable working a flexible schedule and understanding gear and related items.

Qualifications

• Bachelor’s degree preferred.
• Three years of previous experience with retail management preferred.
• Excellent verbal and written communication skills.

Responsabilités

• Manage daily store operations and supervise all store employees.
• Schedule employees considering requests for hours and store needs.
• Train on sales/product knowledge, upsell/cross-sell, POS procedures, inventory and merchandising.
• Create a sales plan to meet store goals and drive customer satisfaction.
• Ensure customers have an outstanding shopping experience.

Connaissances

Retail management

Staff supervision

Sales training

Merchandising

Customer service

Scheduling

Formation

Bachelor’s degree preferred

Outils

POS software

Description du poste

Sr. Lead Retail Sales Associate (Full Time) - On Base, Redstone Arsenal, AL

Starting Rate: $18.75/hour

About US PATRIOT

Are you ready for a career with one of the nation's top retailers of military and law enforcement tactical gear?

At U.S. Patriot Tactical, you can make a positive difference for the country's military and law enforcement personnel by providing high-quality, reliable products.

With more than 70 locations across the USA, South Korea, and Japan, you will be part of a diverse workforce engaged in providing exceptional retail service and expertise to the wide range of customers we serve.

US Patriot is seeking a Full-Time Senior Lead Retail Sales Associate to match soldiers and airmen to the best brands in the business, including Nike, Oakley, and Under Armour. We have over 105 retail locations and multiple web portals to meet our customers’ tactical gear needs.

The Senior Lead Retail Sales Associate is responsible for all store operations to achieve sales goals and deliver outstanding customer satisfaction. As the leader of the retail team, the Senior Lead Sales Associate must be a coach and motivator, driving continuous improvement in sales and satisfaction.

What To Do

• Manage the daily operations of a US Patriot store, including the supervision of all store employees
• Scheduling: Efficiently schedule all employees while taking into consideration each subordinate’s requests for hours
• Training: Sales/product training, upsell/cross sell, POS procedures, shelf facing and stocking, inventory:
• Sales and Merchandising: Will ensure products are fully stocked, correctly tagged, properly faced, and in the correct category. The Lead Sales Associate is responsible for creating a sales plan to meet the store’s sales obligations
• Must know the gear (study catalogs) to assist customers. We need to suggest related items: example: they buy a holster, we suggest a pistol lanyard, magazine pouches, belt, etc.
• Encourage employees to perform by setting sales goals and a plan to meet store goals
• HR Hiring and terminating employees based on the company's hiring process
• Customer Experience: Ensure that customers have an outstanding, pleasant shopping experience
• New Items: Communicate customer requests to the District Manager and Planner so we can bring in new items as soon as possible
• Receiving: Accurately receive all deliveries of merchandise to the store in a timely, accurate manner
• Inventory: There must be stock available for sale; the Lead Sales Associate must check inventory regularly
• Administration/Reporting will complete accurate, timely paperwork and reports
• Safety is a priority. Will model safety standards and promptly report accidents
• Must demonstrate good judgment and respect for the position with the Company, coworkers, AAFES Staff, Clients, and Customers

What You Bring

• Bachelor’s degree preferred
• Three years of previous experience with retail management preferred
• Excellent verbal and written communication skills, problem analysis, and decision-making
• Financial and quantitative analysis (preferred)
• Demonstrate ability to manage the sales team to achieve the company's sales goals
• Proven ability to motivate and coach others
• Ability to continuously move around all areas of the store daily
• Ability to work flexible shift hours, 7 days a week

What We Offer

• Excellent medical/dental and vision coverage—Eligible 1st day of the month after start date
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• Generous employee discount
• Vacation and Personal Time
• Paid Holidays
• Tuition reimbursement
• Daily Pay: up to 50% of your pay

EOE/Disability/Vets