Usher/Ticket Taker - Dos Equis Pavilion

Live Nation; Dallas (TX); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a dynamic team at an industry-leading live entertainment company as an Usher/Ticket Taker at a premier venue in Dallas. This role is perfect for individuals who are passionate about providing excellent guest service and ensuring a memorable experience for concert-goers. You'll engage with guests, assist them with their needs, and contribute to maintaining a clean and safe environment. With a fun and upbeat work culture, this is an exciting opportunity to be part of a company that values its employees and offers unique perks, including free concert tickets. If you're resourceful and motivated, this position is a great fit for you.

Benefits

Free concert tickets

Dog-friendly office

Student loan reimbursement

Adoption/fertility support

Qualifications

• 1+ year in a guest service role preferred.
• Excellent verbal and interpersonal communication skills.

Responsibilities

• Greet guests and assist with ticket scanning and seating.
• Maintain venue cleanliness and safety for guests.
• Resolve guest complaints and provide assistance as needed.

Skills

Guest Service Skills

Communication Skills

Problem-Solving Skills

Judgment and Diplomacy

Education

High School Diploma or equivalent

Job description

Usher/Ticket Taker - Dos Equis Pavilion

Usher/Ticket Taker - Dos Equis Pavilion

Apply locations Dallas, TX, USA time type Part time posted on Posted 3 Days Ago job requisition id JR-77385

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE JOB

Dos Equis Pavilion is seeking an Usher/Greeter/Ticket Taker. As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show.

WHAT THIS ROLE WILL DO

• Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event.
• Assist with keeping the venue safe, clean and presentable to the guest.
• Resolve guest complaints or problems.
• Examine tickets or passes to verify authenticity.
• Provide assistance to guests with special needs, such as helping with seat accommodations.
• Show CARE by participating in venue recycling efforts before, during and after the show.
• Guide guests to exits or provide other instructions or assistance in case of emergency.
• May assist in verifying staff credentials to generally restricted areas.
• Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
• Partner at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
• Assist patrons by giving directions places inside or outside the venue.
• Ensure guests are safely enjoying the show.
• Additional tasks as requested by management.

WHAT THIS PERSON WILL BRING

• High School Diploma or equivalent preferred
• At least 1+ year in a guest service role preferred
• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact and diplomacy
• Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs.+

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.