Usher, Greeter, Ticket Taker (Guest Services)

Live Nation; Hartford (CT); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a leading live entertainment company where you will play a vital role in enhancing guest experiences. As a Greeter and Ticket Taker, you will be the first point of contact for guests, ensuring their safety and satisfaction throughout events. Your responsibilities will include greeting attendees, assisting with ticket verification, and maintaining a clean and welcoming environment. This role offers the chance to work in a dynamic atmosphere while contributing to unforgettable moments for fans. With a commitment to employee welfare, the company provides generous benefits, including healthcare, retirement plans, and access to exclusive live events. Embrace this opportunity to grow your career in the vibrant world of live entertainment.

Benefits

Generous vacation

Healthcare benefits

Retirement benefits

Student loan repayment

Tuition reimbursement

Paid caregiver leave

Employee ticketing program

Qualifications

• 1+ year in a guest service role preferred.
• Excellent communication skills and acute sense of judgment.

Responsibilities

• Greet guests and assist with ticket scanning and seating.
• Ensure venue safety and cleanliness for guests.
• Resolve guest complaints and provide assistance.

Skills

Verbal Communication

Written Communication

Interpersonal Skills

Judgment

Tact and Diplomacy

Education

High School Diploma or equivalent

Job description

Usher, Greeter, Ticket Taker (Guest Services)

Apply locations Hartford, CT, USA

Time type: Part time

Posted on: Posted 5 Days Ago

Job Requisition ID: JR-79479

Job Summary:

Who Are You?

Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.

That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

Job Functions:

1. Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seat and examine tickets for entry to various seat levels around the venue during the event.
2. Assist with keeping the venue safe, clean and presentable to the guest.
3. Resolve guest complaints or problems.
4. Examine tickets or passes to verify authenticity.
5. Provide assistance to guests with special needs, such as helping with seat accommodations.
6. Guide guests to exits or provide other instructions or assistance in case of emergency.
7. May assist in verifying staff credentials to generally restricted areas.
8. Assist patrons by giving directions places inside or outside the venue.
9. Ensure guests are safely enjoying the show.
10. May help at informational kiosks or displays around the venue.

Qualifications:

1. High School Diploma or equivalent preferred
2. At least 1+ year in a guest service role preferred
3. Excellent verbal, written and interpersonal communication skills
4. Acute sense of judgment, tact and diplomacy
5. Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs+

About Us

Recognized for six years as a Great Place to Work and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations.

We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.