Usher - Borgata

MGM Resorts International; Bogata (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading entertainment company is seeking an Usher to enhance guest experiences at events. You will welcome guests, ensure their needs are met, and maintain a safe, enjoyable atmosphere. Ideal candidates possess exceptional customer service skills and are flexible to work various shifts. This role promises a dynamic work environment and competitive pay of $16.00 per hour, with additional perks and benefits.

Benefits

Wellness incentive programs

Employee dining room meals

Free parking

Professional development opportunities

Qualifications

• High School Diploma or GED.
• Exceptional Customer Service Skills.
• Work varied shifts, including weekends and holidays.

Responsibilities

• Review tickets for event information.
• Greet guests warmly and professionally.
• Advise management of customer concerns.
• Maintain crowd awareness and safety.
• Provide feedback post event as requested.

Skills

Exceptional Customer Service Skills

Education

High School Diploma or GED

Job description

Atlantic City, New Jersey

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As an Usher, you will be an essential part of our guests’ experiences, welcoming them to some of the premier and exciting shows at Borgata. Your friendly demeanor and genuine service will help create a memorable atmosphere, as you connect with guests and ensure their needs are met during their visit. If you’re passionate about hospitality and enjoy working in a fun, dynamic environment, we’d love for you to join our awesome team!

THE DAY-TO-DAY:

• Review tickets to ensure correct event information
• Greet guests with eye contact, a smile and a friendly, welcoming greeting
• Advise supervisor and/or management of all unusual customer concerns
• Maintain awareness of crowd situations
• Maintain a working relationship with all departments, staff and vendors associated with the venue
• Provide any post event feedback to supervisor and/or management upon request
• Recognize, resolve, and/or report issues and safety concerns that could contribute to guest, staff, and/or vendor experience
• Retain event information provided during pre and post event briefing(s) as well as information provided regarding the property’s restaurants, services, shows and events

THE IDEAL CANDIDATE:

• High School Diploma or GED
• Exceptional Customer Service Skills
• Work varied shifts, to include weekends and holidays

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Pay Rate: $16.00

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW ? Apply today!