User Support Manager (DAC)

Oswego-Community-Unit-School-District-308; Oswego Township (IL); On-site; USD 66,000 - 70,000; Full time

Benefits offered by this job

Benefits package

75% district-paid medical

Dental insurance

Job summary

Community Unit School District No. 308 in Oswego, IL is seeking a User Support Manager to lead our Help Desk team in a fast-paced environment.

The role requires an Associate's degree and 4-5 years of experience guiding a support team, with strong communication, organizational, interpersonal, and multitasking abilities. The district offers a regionally competitive starting salary ($66k–$70k) plus a comprehensive benefits package, 75% district-paid medical, dental, vacation and sick days, and

Qualifications

• Associate's degree in related field is required.
• 4-5 years of experience as a Help Desk team lead.
• Strong communication, organizational, interpersonal and multi-tasking skills.

Responsibilities

• Lead the Help Desk team in a fast-paced environment.
• Coordinate user support and incident resolution.
• Collaborate with district staff to ensure timely issue remediation.

Skills

Communication

Organizational skills

Interpersonal skills

Multi-tasking

Education

Associate's degree in related field

Job description

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Frontline Applicant Tracking - Community Unit School District No. 308

Oswego Community Unit School District 308 is currently recruiting exceptional candidates for the position of User Support Manager. Qualified candidates will have aAssociate's degree in related field; 4-5 years of experience as a Help Desk team lead and strong communication, organizational, interpersonal and multi-tasking skills for a fast-paced environment.
The recommended candidate for this position will receive a regionally competitive starting salary (range $66K - 70K) depending on background and experience. A comprehensive benefits package, vacation & sick days, and 75% district-paid medical (including 100% reimbursement for non-emergency care at Rush affiliated providers on our PPO & HCA plans)and dental insurance.
Please review the attached job description for more details.

Need Help?

We're here to help! For questions regarding position qualifications or application procedures, please contact District 308 directly.

For technical questions regarding the Applicant Tracking system, please contact the Applicant Tracking help desk using the Request Technical Help link below.