User Research Intern

Coinbase; San Francisco, Northern (CA, KY); Hybrid; USD 68,000 - 97,000; Full time

Job summary

Coinbase's User Research Intern program invites you to join our User Research team to help researchers, designers, and product managers understand user needs across products like Coinbase Cloud and developer tools. You'll tackle complex product problems and build foundational UX research skills at scale.

You will own research projects, plan and execute studies, deliver clear reports with actionable recommendations, and translate insights into product experiences that help people engage with the

Qualifications

• Pursuing a degree in a research-related field or equivalent experience.
• Knowledge of research principles and UX research methods.
• Ability to communicate research findings with a final report.
• Basic knowledge of cryptocurrency and Coinbase's role.
• Experience using AI with human oversight to improve workflows.

Responsibilities

• Own one or more research projects with cross-functional teammates.
• Plan and execute research to solve product questions using appropriate methodologies.
• Deliver research reports with actionable recommendations.
• Translate user insights into product experiences that engage with the crypto economy.

Skills

Research degree

UX research

Usability testing

Communication of findings

Crypto knowledge

AI usage

Education

Research-related degree

Tools

Generative AI

Job description

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it`s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase

This is a 12-week internship during summer 2027.

As a User Research Intern, you'll join our User Research team to help researchers, designers, and product managers understand user needs across products like Coinbase Cloud and developer tools. You'll tackle complex product problems, craft research reports that drive design and product decisions, and build foundational skills in UX research at scale.

What you'll do:

• Own one or more research projects alongside researchers, designers, and product managers to investigate a product problem or area
• Plan and execute research to solve complex, ambiguous product questions using appropriate methodologies
• Deliver research reports that clearly communicate findings and provide actionable design and product recommendations
• Partner with cross-functional teammates to translate user insights into thoughtful product experiences that help people engage with the crypto economy

Required Skills and Experience:

• Actively pursuing a career in user research through a degree in a research‑related field, or equivalent experience
• Working knowledge of general research principles (experimental design, bias, confounds) and UX research principles (usability testing, design thinking)
• Demonstrated ability to communicate research findings clearly, supported by a final report from a past research project (school, bootcamp, or extracurricular) uploaded with your application
• Basic knowledge of cryptocurrency and Coinbase's role in the crypto economy, with interest in learning more
• Utilizes generative AI responsibly, maintaining human oversight to deliver business‑ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Pay Transparency Notice:

Depending on your work location, the target hourly rate for this position can range as detailed below.

Hourly Rate:

$60 — $60 USD

Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.

Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.

US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.

Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.

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US applicants: By submitting your application, you agree to Arbitration of Disputes.