User Outreach Engineer

Saic; Chantilly (VA); On-site; USD 160,000 - 200,000; Full time

Job summary

SAIC is seeking a User Outreach Engineer to provide onsite SETA services in support of an SAIC Prime Program at the National Reconnaissance Office (NRO) in Chantilly, VA.

The role centers on driving user engagement, developing training materials, coordinating with commands and tech organizations, and ensuring end-user readiness for capabilities and experiments. Domestic and international travel is expected.

Qualifications

• Active TS/SCI clearance with poly required.
• Experience with NRO satellite systems.
• Experience engaging with user community.
• Excellent interpersonal and leadership abilities.
• Able to travel domestically and internationally.

Responsibilities

• Develop training and educational materials on new constellation capabilities.
• Coordinate with operational commands and science and technology organizations.
• Promote development of engineering use cases and experimentation.
• Prepare responses to customer leadership requests for information.
• Brief educational material to diverse users on a regular basis.
• Travel may occur once a month.

Skills

Clearance: Top Secret/SCI with Poly

Stakeholder engagement

Excellent communication

Training material development

Presentation skills

Leadership and team-building

Education

Bachelor's degree

Master's degree

PhD or JD

Job description

Description

SAIC is seeking a User Outreach Engineer to provide onsite systems engineering and technical advisory (SETA) services in support of an SAIC Prime Program at the National Reconnaissance Office (NRO) in Chantilly, VA.

The User Outreach Engineer is pivotal in driving user engagement initiatives that connect mission needs, emerging capabilities, and end-user adoption. This position involves collaborating closely with both internal and external stakeholders to enhance communication channels, facilitate training and readiness, and ensure that user perspectives are integrated into capability development and experimentation. The User Outreach Engineer is also responsible for providing coordination and analytical support to leadership, helping to align outreach activities with organizational objectives, manage dependencies, and deliver exceptional customer support. Success in this role requires a strong understanding of user needs and experience working with operational command structures as well as excellent communication skills including presenting and building briefing materials.

JobResponsibilities to include:

• Develop training and educational materials on new constellation capabilities.
• Integrate with other user engagement teams across the directorate to ensure cohesive messaging.
• Coordinate with operational commands and science and technology organizations to promote the development of engineering use cases and the execution of experimentation that informs future capability needs.
• Ensure user readiness to employ and experiment with tasking, data discovery, and exploitation capabilities.
• Collaborate across the enterprise to ensure external dependencies remain aligned with mission needs.
• Support development of external training and instructional courses for program inclusion.
• Assist in preparing responses to customer leadership requests for information.
• Preparing and briefing educational material to a variety of users on a regular basis.
• Travel is required and may occur once a month.

Qualifications

Required Education and Experience:

• Bachelors and nine (9) years or more experience; Masters and seven (7) years or more experience ; PhD or JD and four (4) years or more experience.
• Current and Active Top Secret/SCI clearance with Poly
• Experience with NRO satellite systems
• Experience engaging with user community
• Excellent interpersonal, leadership, team building and problem-solving skills with a demonstrated ability to be effective in a government/contractor team environment
• Working knowledge of the NRO organization, major acquisition processes, and satellite systems.
• Available to travel domestically and internationally

Target salary range: $160,001 - $200,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.