User Experience Researcher - Retirement Plans

Compunnel Inc.; United States; Remote; Full time

Job summary

Compunnel Inc. is seeking a User Experience Researcher with a strong background in user research and data analysis, particularly in the financial services sector. The role, which allows remote work, requires conducting comprehensive user research and collaborating with teams to ensure user needs lead design decisions. Ideal candidates will have over 5 years of experience and proficiency in research tools. This contract role is set to last 12 months with potential for travel.

Qualifications

• 5+ years of user research experience, preferably in financial services.
• Skilled in diverse research methods and data analysis techniques.
• Proficient with tools like Figma and usertesting.com.

Responsibilities

• Conduct user research to inform digital product design.
• Analyze qualitative and quantitative data to generate actionable insights.
• Collaborate with cross-functional teams to identify research goals.

Skills

User Research

Data Analysis

Communication

Education

Bachelor's degree in design, psychology, anthropology, or related field

Tools

Figma

Mural

usertesting.com

Job description

User Experience Researcher - Retirement Plans

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This range is provided by Compunnel Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$40.00/hr - $50.00/hr

Direct message the job poster from Compunnel Inc.

We are hiring for our client in the financial services industry.

Duration: 12 months

Job Type: Remote (10% travel)

Responsibilities

• Conduct user research to inform digital product and service design across B2C and B2B experiences.
• Collaborate with designers, product owners, and cross-functional teams to identify research goals.
• Create test plans, recruit participants, and execute user testing (moderated/unmoderated, A/B, etc.).
• Analyze qualitative and quantitative data to generate actionable insights.
• Present research findings clearly to stakeholders at all levels.
• Ensure user needs are central to design and business decisions.
• Promote a human-centered design approach across teams.

Requirements

• 5+ years of user research experience in B2B and/or financial services (retirement preferred).
• Skilled in diverse research methods and data analysis techniques.
• Proficient in tools such as Figma, Mural, and usertesting.com.
• Ability to synthesize qualitative and quantitative data effectively.
• Strong communication, facilitation, and stakeholder engagement skills.
• Bachelor's degree in design, psychology, anthropology, or related field (or equivalent experience).
• Bonus: Hands-on UX design experience, especially within financial or retirement products.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Consulting and Research

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