User Experience Researcher

The Adecco Group; Town of Texas (WI); On-site; USD 144,960 - 249,150; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

401(k)

Disability Insurance

Job summary

An established industry player is seeking an experienced UX Strategist to join their digital transformation team. In this dynamic role, you will leverage your expertise in low-code/no-code platforms and content management systems to identify user experience challenges and develop innovative solutions for diverse clients. Your responsibilities will include conducting comprehensive assessments of digital ecosystems, designing user-centered solutions, and facilitating stakeholder workshops. This is a fantastic opportunity to make a significant impact in a forward-thinking environment that values creativity and innovation in enhancing digital experiences.

Qualifications

• 5+ years in UX strategy and digital transformation roles.
• Strong portfolio showcasing diagnostic approaches and methodologies.

Responsibilities

• Conduct assessments of client digital ecosystems to identify UX issues.
• Design user-centered solutions using low-code/no-code platforms.

Skills

UX Strategy

Low-Code/No-Code Platforms

Content Management Systems

Digital Experience Diagnostics

Usability Testing

Stakeholder Facilitation

Education

Bachelor's in Human-Computer Interaction

Master's in related field

Tools

Webflow

Bubble

Wix

Shopify

WordPress

Drupal

Contentful

Job description

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UX Strategist - Digital Experience Diagnostician

A MAJOR TECH FIRM CLIENT is seeking an experienced UX Strategist with exceptional diagnostic capabilities to join the digital transformation team. In this role, you'll leverage your expertise in low-code/no-code platforms and content management systems to identify underlying user experience challenges and develop innovative solutions for clients across multiple industries.

Key Responsibilities

• Digital Experience Diagnostics: Conduct comprehensive assessments of client digital ecosystems to identify underlying UX issues that may not be immediately apparent to stakeholders
• Low-Code/No-Code Solution Architecture: Design and implement user-centered solutions using platforms like Webflow, Bubble, Wix, Shopify, or similar tools to rapidly prototype and deploy improvements
• CMS Strategy & Implementation: Evaluate, recommend, and configure content management systems (WordPress, Drupal, Contentful, etc.) that align with client business objectives and user needs
• Research Leadership: Design and execute mixed-method UX research studies including contextual inquiry, usability testing, and analytics analysis to uncover hidden pain points
• Stakeholder Alignment: Facilitate workshops and collaborative sessions to build consensus around problem definitions and solution approaches
• Measurement Framework Development: Create KPI frameworks to validate solution effectiveness and demonstrate ROI

Qualifications

• 5+ years of experience in UX strategy, service design, or digital transformation roles
• Demonstrated expertise with multiple low-code/no-code platforms and CMS systems
• Strong portfolio showcasing diagnostic approaches and problem-solving methodologies
• Experience conducting heuristic evaluations and usability assessments
• Excellent facilitation skills for stakeholder workshops and collaborative sessions
• Ability to translate complex technical concepts into clear business value propositions
• Bachelor's degree in Human-Computer Interaction, Information Architecture, Design, or related field (Master's preferred)

Desired Skills

• Experience with design systems implementation and governance
• Knowledge of accessibility standards and inclusive design principles
• Familiarity with data visualization tools for presenting research insights
• Background in change management or organizational psychology
• Experience in agile or lean UX methodologies

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Engineering, Information Technology, and Research

• Industries

  Technology, Information and Media, Information Services, and IT Services and IT Consulting

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

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Staff UX Researcher - Financial Services

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