User Experience Designer

PTC; United States; On-site; USD 87,800 - 113,250; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and sick leave

Tuition reimbursement

401(k) with employer match

Flexible spending accounts

Life insurance and disability coverage

Commuter subsidy

Job summary

A leading technology firm in the United States is seeking a UX Designer for the AI Product Team. The role focuses on UX design for AI applications, collaboration with product teams, and engaging in a diverse team culture. Candidates should have a relevant degree and 1-3 years of UX experience. The company offers competitive compensation and a range of employee benefits.

Qualifications

• 1-3 years of experience as a UX Designer in web-based, mobile, and desktop software applications.
• Understanding of user-centered design, design thinking, and UX best practices.

Responsibilities

• Support and deliver the creation of UX design artifacts.
• Participate in design critiques and working sessions with product UX and engineering teams.
• Engage in team rituals and contribute to a positive team culture.

Skills

User-centered design

Design strategy

UX best practices

Collaboration

Time management

Education

Bachelor’s degree in UX Design, Human Factors, or related field

Job description

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Job Title: UX Designer – AI Product Team

Overview

This is a great opportunity for a junior level designer to jump into the space of designing products that are centered on applying AI in the industrial software space. This will include (1) research on UX patterns associated to AI use cases (2) developing internal and customer-facing solutions including chatbots, administrative portals, and other features relevant to delivering AI in the enterprise, and (3) working with product teams to incubate new offerings for the market that combine data and agents across the digital thread (CAD, ALM, PLM, SLM) to generate new business for PTC. In addition to this innovation work, you will also get the opportunity to work with a seasoned designer, providing an opportunity to develop your core design skills. We are looking for someone who is foremost passionate about PTC’s vision and AI-based technologies, and at the core has a good sense for design practices – visualization, interactions, user empathy, research-based decisions, etc.

Responsibilities

Areas of focus:

• UX Design (80%) : Support and deliver the creation of UX design artifacts; including requirements gathering, use case definition, interaction design and user flows, prototyping, and visual design execution. Collaborate with, and support, senior team members while helping ensure consistency and usability across products. Assist in documenting AI usage guidelines, standards, and specification definition.
• Cross-functional Collaboration (10%): Participate in design critiques, reviews, and working sessions with product UX and engineering teams to gather feedback and align on shared goals.
• Team Culture (10%): Engage in team rituals, mentorship opportunities, and design-related events. Contribute to a positive, inclusive, and collaborative team culture.

Skills and Knowledge

• Demonstrated understanding of UX and UI design knowledge, including an understanding of user-centered design, design strategy, and UX best practices
• Familiarity with design systems, combined with a basic understanding of front-end development and web components
• Capable self-starter, strong collaboration, able to work interdependently, and perform tasks under minimal supervision
• Strong time-management and organizational abilities to handle concurrent tasks
• A keen eye for detail to ensure design consistency and quality across all core deliverables of the design system
• Desire to delve into emerging technologies like AI, with eagerness to discover and understand the impact and opportunities

Experience

Track record of working with designers, developers, and product managers to ensure cohesive design language and consistency. Support of UX quality assurance and user validation processes to ensure design components meet high standards of usability and accessibility. Strong team collaboration and interpersonal skills, yet self-reliant, resourceful, and able to work independently. Ability to utilize strong communication and collaboration skills while working in an agile UX process.

Minimum Qualifications

Bachelor’s degree in UX Design, Human Factors, or related field 1-3 years of experience as a UX Designer in:

• web-based, mobile, and desktop software applications
• defining, developing, and documenting UX design and interaction requirements and specifications

An understanding of user-centered design, design thinking, and UX best practices

Compensation

The anticipated annual salary range for this position is between $87,800 - 113,250. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Additionally, candidates may be eligible for a performance-based bonus. Employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP), which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and, if you are an office-assigned employee, a generous commuter subsidy.

Benefits

• Medical, dental, and vision insurance
• Paid time off and sick leave
• Tuition reimbursement
• 401(k) with employer match
• Flexible spending accounts
• Life insurance and disability coverage
• Commuter subsidy (for office‑assigned employees)

EEO Statement

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Application

Applications will be accepted on an on-going basis.

Privacy and Contact

We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here.