User Experience & Assessment Librarian

Loyola University Chicago; Chicago (IL); On-site; USD 75,000 - 80,000; Full time

Job summary

An established industry player seeks a User Experience & Assessment Librarian to enhance library services through innovative assessment strategies. In this pivotal role, you'll lead initiatives that significantly impact user experiences in both physical and digital environments. Collaborating closely with diverse communities, you'll identify needs, analyze data, and drive strategic planning efforts. This position offers an exciting opportunity to influence library programming and resources, ensuring they meet the evolving needs of users. Join a dynamic team committed to promoting inclusivity and excellence in library services, where your contributions will shape the future of academic support.

Qualifications

• Master's degree in library science or related field required.
• Proficiency in designing assessment projects and analyzing data.
• Experience leading assessment initiatives essential.

Responsibilities

• Lead assessment activities impacting user experience in libraries.
• Engage with diverse user communities to identify needs.
• Coordinate data gathering and analysis for library services.

Skills

Assessment project design

Data collection and analysis

Team building

User-centered design

Survey and focus group facilitation

Collaboration with stakeholders

Education

Master’s degree in library and information science

Graduate degree or certification in a related field

Tools

SPSS

SAS

Stata

R

Python

Power BI

Tableau

Gephi

Job description

Loyola University Chicago seeks applications for the position of User Experience & Assessment Librarian. Reporting to the Interim Associate Dean for User Services, the User Experience & Assessment librarian has primary responsibility of coordinating the Libraries assessment efforts impacting user experience, overseeing the University Libraries’ assessment activities, including but not limited to library programming, spaces, collections, and services in both physical and digital environments. This is an open-rank library faculty appointment. At Loyola, Librarian is a special faculty designation with opportunities for promotion.

Salary: $75,000 – $80,000

Benefits: https://www.luc.edu/hr/benefits/

First consideration date: 04/14/2025

Responsibilities:

• Lead assessment activities which impact user experience in both physical and digital environments, including, but not limited to library spaces, collections, services, and digital presence.
• Engage with Loyola’s diverse user communities to identify priorities, needs, and experiences related to the University Libraries.
• Establish partnerships and collaborations with campus assessment initiatives and units, which are responsible for institutional research, learning analytics, and organizational effectiveness.
• Coordinate data gathering on the use of library services, resources, spaces and web presence, lead data analysis and development of reports.
• Coordinate the response to recurring national, regional and institutional surveys.
• Lead the data component of libraries’ strategic planning process and the implementation of data-informed, user-centered action items.
• Design research projects and instruments, and collect, analyze, and communicate assessment findings to appropriate stakeholders.
• Provide data and reports for libraries’ publications and or promotion materials as needed.
• Chair Library Assessment Committee; help build internal capacity for assessment through consultations, training, and support activities.
• Serve as library liaison, provide educational, research support, and content development services that contribute to student success and faculty productivity.
• Take initiative and work both autonomously and collaboratively to meet strategic goals, while consistently promoting teamwork, respect, diversity, and inclusiveness.
• Other duties as assigned.
• Actively contribute to the broader profession through scholarship and service.

Required Qualifications:

• Master’s degree from an ALA-accredited library and information science program, or a graduate degree or professional certification in a related field, combined with relevant library experience.
• Demonstrated proficiency in designing assessment projects, collecting, and analyzing data.
• Demonstrated experience leading assessment initiatives and setting up benchmarking.
• Familiarity with assessment instruments such as surveys, focus groups, interviews, rubrics, and balanced scorecards.
• Familiarity with different approaches to assessment such as action research, ethnographic research, user-centered design, collection and use analysis, citation analysis, usability studies, and evaluation design.
• Demonstrated experience with team building, forging relationships, and establishing collaborations with campus partners and other external stakeholders.

Preferred Qualifications:

• Additional advanced degree.
• Experience working with students from a variety of backgrounds.
• Experience providing library instruction, research support, and/or collection development and or other aspects of library operations.
• Experience with quantitative research using statistical software such as SPSS, SAS, or Stata and/or programming languages such as R or Python.
• Experience with data visualization principles and tools such as Power BI, Tableau, or Gephi.
• Familiarity with regulations and practices designed to protect the welfare and dignity of human subjects and respect the privacy and confidentiality of library users and employees.
• Familiarity with best practices for data collection, management, and storage.

Loyola is an Equal Opportunity Employer. The Loyola University Chicago Libraries includes Cudahy Library, the Information Commons, and the Library Storage Facility at the Lakeshore Campus in Rogers Park; Lewis Library at the Water Tower Campus in downtown Chicago; the Health Sciences Library on the medical campus in Maywood; and a library at the John Felice Rome Center in Italy. The University Libraries also collaborates closely with the School of Law Library.

For the full position description and to apply online, visit:
https://www.careers.luc.edu/postings/31818