User Access Provisioning Specialist (Temporary Position for up to 6 months)

Pacific Western Bank; Santa Ana (CA); On-site; USD 41,000 - 48,000; Full time

Job summary

Banc of California is seeking a User Access Provisioning Specialist (Temporary up to 6 months) in Santa Ana, CA. Under Corporate Application Support, you will administer system access for employees, vendors, consultants, contractors, and external users, ensuring timely work and compliance with policies.

Responsibilities include monitoring queues, validating requests against business roles, provisioning and revoking access, resetting passwords, and collaborating with IT and vendors on issues.

Qualifications

• Minimum 1 year of Help Desk experience or equivalent.

Responsibilities

• Monitor and manage departmental access request queues within the ticketing system.
• Analyze access requests to ensure each request is appropriate and conforms with established business roles, groups, or profiles.
• Provision user access requests in a timely manner in accordance with established policies and procedures.
• Revoke user access for terminated employees in a timely manner in accordance with established policies and procedures.
• Reset user passwords.
• Create and configure new application profiles and modify existing profiles based on approved business requirements.
• Work with other IT teams, business units, and vendors to troubleshoot and remediate system access issues.
• Participate in application development and implementation projects as required.
• Participate in application security audits by providing artifacts in response to audit requests.
• Participate in bank acquisition projects as required.
• Perform other duties and projects as assigned.

Skills

Help Desk experience

MS Office

Multitasking

Interpersonal skills

Adaptability

After-hours work

Learning new tech

Education

Associate's degree or higher preferred

High school diploma or equivalent required

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Visio

Job description

User Access Provisioning Specialist (Temporary Position for up to 6 months)

Showing 1 location

Santa Ana, CA 92707, USA

• On-site
• Pay or shift range: $30 USD to $35 USD The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.
• Professionals
• Full-Time

Description

BANC OF CALIFORNIA AND YOUR CAREER

Banc of California, Inc. (NYSE: BANC) is a bank holding company with over $34 billion in assets and the parent company of Banc of California. Banc of California is one of the nation’s premier relationship-based business banks, providing banking and treasury management services to small, middle market, and venture backed businesses. As the largest independent bank headquartered in California, the bank offers a broad range of loan and deposit products and services through a network of full-service branches and regional offices, as well as through digital and nationwide capabilities. The bank also provides full-service payment processing solutions to its clients and serves the Community Association Management industry nationwide through its technology forward platform, SmartStreet. Banc of California is committed to supporting its local communities through the Banc of California Charitable Foundation and by partnering with organizations that promote financial literacy, job training, small business support, affordable housing, and more.

At Banc of California, our success is powered by our people and a shared commitment to delivering meaningful results. We foster an environment where entrepreneurial thinking is encouraged, and accountability and operational excellence are expected. Our team members are empowered to take ownership, make informed decisions, and make a meaningful impact as the bank continues to grow and evolve. We are dedicated to supporting your growth and wellbeing through comprehensive benefits, robust development opportunities, and inclusive programs that enable you to perform at your best. Together we win!

THE OPPORTUNITY

Under the direction of Corporate Application Support management, the Application Access Provisioning Specialist administers system access for employees, vendors, consultants, contractors, and external users, ensuring work is completed accurately and timely in adherence with established policies, procedures, guidelines, and defined service levels. This role also participates in security audits and reviews, system development and implementation projects, bank acquisitions, and training projects as required. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.

HOW YOU'LL MAKE A DIFFERENCE

• Monitor and manage departmental access request queues within the ticketing system.
• Analyze access requests to ensure each request is appropriate and conforms with established business roles, groups, or profiles.
• Provision user access requests in a timely manner in accordance with established policies and procedures.
• Revoke user access for terminated employees in a timely manner in accordance with established policies and procedures.
• Reset user passwords.
• Create and configure new application profiles and modify existing profiles based on approved business requirements.
• Work with other IT teams, business units, and vendors to troubleshoot and remediate system access issues.
• Participate in application development and implementation projects as required.
• Participate in application security audits by providing artifacts in response to audit requests.
• Participate in bank acquisition projects as required.
• Perform other duties and projects as assigned.

WHAT YOU'LL BRING

• Minimum of 1 year of Help Desk experience or equivalent required.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Visio.
• Strong organizational and multitasking skills with the ability to assist multiple customers and manage multiple systems and requests.
• Strong interpersonal skills with the ability to maintain effective working relationships with IT teams, business units, and vendor partners.
• Ability to thrive in a fast-paced, rapidly changing environment.
• Ability to work after normal business hours as required.
• Ability to quickly learn and understand new products, systems, applications, and technologies.
• Associate's degree or higher preferred.
• High school diploma or equivalent required.

The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.

Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to their actual or perceived race (including traits associated with race, such as hair texture, hair type or protective hairstyles), religion or religious creed (including religious dress and grooming practices), color, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender, gender identity, gender expression, gender transitioning, citizenship status, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information, or disability (mental or physical), requests for accommodation and any additional protected categories set forth in applicable federal, state or local laws. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.