User Acceptance Testing - Technical Writer

Eurofins PSS Insourcing Solutions

West Point (PA)

On-site

USD 60,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Comprehensive medical coverage

401(k) with company match

Paid vacation and holidays

Life and disability insurance

Job summary

A leading life sciences company is seeking a User Acceptance Testing Specialist / Technical Writer to focus on lab-based testing software solutions. This role involves developing UAT test plans, executing test cases, and creating comprehensive documentation to ensure software meets laboratory needs. Candidates should hold a Bachelor's degree in a scientific field with at least 2 years of experience in testing and technical writing. This full-time position offers excellent benefits, including health insurance and a 401(k) plan.

Qualifications

2+ years of experience in scientific or related field software testing.
Experience in technical writing for software applications.
Familiarity with software development life cycle and testing methodologies.

Responsibilities

Develop comprehensive UAT test plans based on laboratory processes.
Execute UAT test cases documenting results and identifying defects.
Create and maintain SOPs, user manuals, and technical documentation.

Skills

User Acceptance Testing

Technical Writing

Analytical Thinking

Communication Skills

Problem Solving

Education

Bachelor’s degree in a scientific concentration

Tools

JIRA

ALM (HP)

Laboratory Information Management Systems

Job description

User Acceptance Testing - Technical Writer

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

We are seeking a meticulous and analytical User Acceptance Testing (UAT) Specialist / Technical Writer to join our team, focusing on lab‑based testing software solutions. This dual‑role position will ensure that our software applications meet the specific needs of laboratory environments while also producing clear and comprehensive documentation (SOPs, User Guides, Process Flows, Execution Resources). The UAT Specialist / Technical Writer will collaborate with laboratory personnel and IT to develop test plans, write and execute test cases, and create user manuals and other technical documents to ensure high‑quality deliverables.

Responsibilities

Test Planning, design and drafting
- Collaborate with IT and laboratory scientists, project managers, and stakeholders to understand requirements and define acceptance criteria specific to lab workflows
- Develop comprehensive UAT test plans and necessary test cases based on laboratory processes, regulatory requirements, and user stories
- Write specific test scripts that evidence the successful performance of the acceptance criteria
- Communicate all found bugs and defects in a timely fashion during this initial “smoke” testing process
Test Execution
- Execute UAT test cases documenting results and identifying defects or issues related to software functionality. Defects and issues should be documented with adequate hands‑on drafting time
- Self‑execute test scripts or facilitate UAT sessions with lab personnel to gather feedback and validate software performance in real‑world scenarios
Defect Management
- Log and track defects using a defect management tool, ensuring timely resolution and effective communication with development teams
- Work closely with software developers to communicate issues and verify fixes, ensuring compliance with laboratory standards
- Incorporate fixes into test scripts as needed
Documentation and Reporting
- Prepare UAT reports summarizing test results, defect status, and metrics surrounding the testing process
- Maintain clear and organized documentation of test cases, test results, and user feedback, ensuring traceability to laboratory requirements

Technical Writing

Documentation Development
- Create and maintain SOPs, user manuals, technical specifications, and other documentation to support software applications used in laboratory settings
- Collaborate with subject matter experts to gather information and ensure accuracy in technical documentation
Content Review and Editing
- Review and edit documentation for clarity, consistency, and adherence to company standards
- Ensure that all documentation is user‑friendly and accessible to laboratory personnel with varying levels of technical expertise
Training Materials & Training
- Be capable of training users on new system functionality and providing demonstrations to senior management as needed
- Develop training materials and guides to assist laboratory staff in using new systems and features effectively
- Conduct training sessions as needed to ensure users understand the software and its functionalities

Qualifications

Minimum Qualifications

Completed Bachelor’s degree in a scientific concentration
Authorization to work in the United States indefinitely without restrictions or sponsorship
Experience
- 2+ years of experience in scientific or related field software testing, with a strong focus on user acceptance testing
- Experience in technical writing, particularly in creating user manuals and technical documentation for software applications
Technical Skills
- Familiarity with software development life cycle (SDLC) and testing methodologies, especially in lab‑based applications
- Strong written and verbal communication skills
- Proficiency in using testing tools (e.g., Xray, JIRA, ALM (HP)) and an understanding of laboratory information management systems (LIMS)
- Experience with documentation software and Microsoft application tools is a plus
Soft Skills
- Strong analytical and problem‑solving skills, with attention to detail
- Excellent communication and interpersonal skills, particularly in an IT and lab environment
- Ability to work independently and collaboratively within a team

Preferred Qualifications

Experience in Agile/Scrum methodologies
Exposure to regulatory standards relevant to laboratory software
Certification in software testing (e.g., ISTQB) and/or technical writing is an advantage

Work Environment

This position may require occasional overtime and flexibility to meet project deadlines
The role may involve working in a laboratory setting, with adherence to safety protocols

Additional Information

Position is full‑time, Monday – Friday 9:00 am – 5:00 pm. Candidates currently living within a commutable distance of West Point, PA are encouraged to apply. Excellent full‑time benefits including comprehensive medical coverage, dental, and vision options.