Usability/Human Factors Engineer

GE HealthCare (United States); Cleveland (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

GE HealthCare's MIM Software business seeks an Usability/Human Factors Engineer to optimize user interfaces and drive design improvements. You will work with UX designers, researchers, engineers, clinical teams and product management to translate user needs into usable product features.

The role requires a STEM degree, 2+ years experience, familiarity with ISO/FDA standards, and the ability to conduct formative and summative studies.

Qualifications

• Bachelor’s Degree in STEM, or equivalent experience
• 2+ years professional experience
• Demonstrated problem solving ability
• Experience working with multidisciplinary team
• Demonstrated program/project management skills
• Demonstrated oral and written communication skills
• Familiarity with ISO, FDA and regulatory standards

Responsibilities

• Capture and analyze user workflow and translate into interaction design
• Lead usability design with product development core teams
• Conduct formative and summative usability studies
• Provide domain expertise in technical design reviews
• Ensure medical regulatory requirements are integrated
• Act as a local thought leader for user experience
• Utilize user-centered design methodologies
• Support user-centered design process across the company and contribute to planning

Skills

Problem solving

Team collaboration

Project management

Communication skills

Regulatory familiarity

Education

Bachelor’s Degree in STEM fields

Master’s degree in Engineering or Cognitive Psychology

Job description

Job Description Summary

This position is in GE Healthcare's MIM Software business which makes vendor-neutral imaging software to standardize your workflow and simplify increasingly complex clinical scenarios. Leading global healthcare organizations use MIM to give patients more precise, personalized care.

https://www.mimsoftware.com/

At GE HealthCare, we see possibilities through innovation. As a stand-alone company, GE HealthCare is a leader in precision care, infusing innovation with patient-focused technologies to enable better care. We’re dedicated to providing integrated solutions that make hospitals more efficient, clinicians more effective, therapies more precise, and patients healthier. Together, we’re living our purpose to create a world where healthcare has no limits.

The Usability/Human Factors Engineer, with the guidance of the HFE Architect, works in close collaboration with a cross-functional team of UX Designers, UX Researchers, Engineers, clinical applications, customers and users, product management, marketing, and field teams to optimize user and system interaction and help define and develop new product technologies to meet user needs. This position has a strong focus on Human Factors Engineering to drive significant design improvements in product user interfaces and will be responsible for human factors-based research, analysis, and testing.

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Job Description

Roles and Responsibilities:

• Work directly with end users and business partners to capture and analyze user workflow and user experience issues, and ensure translation of user, business, and technical requirements into interaction design concepts

• Work with new product development core teams to lead usability design and own usability-related program deliverables (Use analysis report, Use failure mode and effects analysis, etc.)

• Work with design teams to complete formative and summative usability studies including developing study plans, scripts, and reports during new product development.

• Provide domain expertise to participate in technical design reviews, technical discussions, and risk mitigations with focus on evaluation of design of user workflows, interactions, and experiences based on user-centered design principles and customer needs

• Work with Quality & Regulatory teams to ensure medical regulatory requirements are integrated within the product development process

• Serve as a local thought leader and consulting resource for all user experience issues

• Utilize observational research, usability tests, expert reviews, heuristic evaluations, customer surveys, and other user-centered design methodologies

• Support a user-centered design process throughout the company and contribute to overall user experience project planning and strategic initiatives

Required Qualifications:

• Bachelor’s Degree in "STEM" Majors (Science, Technology, Engineering and Math); Cognitive Psychology, Human Computer Interaction, Human Factors; or equivalent experience

• 2+ years professional experience; or equivalent experience

• Demonstrated problem solving ability and use of creativity to solve user needs

• Demonstrated experience working with a multidisciplinary team

• Demonstrated program/project management skills

• Demonstrated oral and written communication skills

• Familiarity with ISO, FDA and other regulatory standards

Desired Characteristics:

• Master’s degree in Engineering or Cognitive/Experimental Psychology with a concentration in Human Factors / Ergonomics, Human-Computer Interaction, or related field of study

• Experience with Usability/Human Factors Work Instructions and International Standards

• Experience conducting impact assessments, formative and summative studies

• Experience in product life cycle and/or software development life cycle

• Experience performing product design work in a highly regulated industry; medical device development strongly preferred

• Understanding of cultural variations and their impact on user needs

We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: No