Usability/Human Factors Engineer

HC2022 MIM Software Inc.; Beachwood (OH); On-site; USD 85,000 - 130,000; Full time

Job summary

GE HealthCare's MIM Software business is seeking a Usability/Human Factors Engineer in Beachwood, Ohio. You will work under the HFE Architect with UX designers, researchers, engineers and product teams to optimize user interactions and inform new product technologies for better patient care.

The role emphasizes human factors research, analysis and testing to drive design improvements in interfaces, with required ISO/FDA regulatory familiarity and strong cross-disciplinary collaboration.

Qualifications

• Bachelor's degree in STEM, Cognitive Psychology, Human-Computer Interaction, Human Factors or equivalent experience
• 2+ years professional experience or equivalent
• Demonstrated problem solving ability and creativity to solve user needs
• Experience working with a multidisciplinary team
• Demonstrated program/project management skills
• Demonstrated oral and written communication skills
• Familiarity with ISO, FDA and other regulatory standards

Responsibilities

• Work directly with end users and business partners to capture and analyze user workflow and experience issues and translate requirements into interaction design concepts
• Lead usability design and deliver usability-related program artifacts
• Plan and execute formative and summative usability studies with study plans, scripts and reports
• Provide domain expertise in design reviews and risk mitigations focused on user workflows and experiences
• Coordinate with Quality & Regulatory to integrate medical regulatory requirements
• Serve as a local thought leader for user experience issues
• Utilize observational research, usability tests, expert reviews and heuristic evaluations
• Support user-centered design throughout the company and contribute to UX project planning

Skills

Problem solving

Team collaboration

Project management

Communication skills

Regulatory familiarity

Education

Bachelor's Degree in STEM/related field

Job description

Job Description Summary

This position is in GE Healthcare's MIM Software business which makes vendor-neutral imaging software to standardize your workflow and simplify increasingly complex clinical scenarios. Leading global healthcare organizations use MIM® to give patients more precise, personalized care. https://www.mimsoftware.com/ At GE HealthCare, we see possibilities through innovation. As a stand-alone company, GE HealthCare is a leader in precision care, infusing innovation with patient-focused technologies to enable better care. We’re dedicated to providing integrated solutions that make hospitals more efficient, clinicians more effective, therapies more precise, and patients healthier. Together, we’re living our purpose to create a world where healthcare has no limits. The Usability/Human Factors Engineer, with the guidance of the HFE Architect, works in close collaboration with a cross‑functional team of UX Designers, UX Researchers, Engineers, clinical applications, customers and users, product management, marketing, and field teams to optimize user and system interaction and help define and develop new product technologies to meet user needs. This position has a strong focus on Human Factors Engineering to drive significant design improvements in product user interfaces and will be responsible for human factors‑based research, analysis, and testing. Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Roles and Responsibilities

• Work directly with end users and business partners to capture and analyze user workflow and user experience issues, and ensure translation of user, business, and technical requirements into interaction design concepts


• Work with new product development core teams to lead usability design and own usability‑related program deliverables (Use analysis report, Use failure mode and effects analysis, etc.)


• Work with design teams to complete formative and summative usability studies including developing study plans, scripts, and reports during new product development.


• Provide domain expertise to participate in technical design reviews, technical discussions, and risk mitigations with focus on evaluation of design of user workflows, interactions, and experiences based on user‑centered design principles and customer needs


• Work with Quality & Regulatory teams to ensure medical regulatory requirements are integrated within the product development process


• Serve as a local thought leader and consulting resource for all user experience issues


• Utilize observational research, usability tests, expert reviews, heuristic evaluations, customer surveys, and other user‑centered design methodologies


• Support a user‑centered design process throughout the company and contribute to overall user experience project planning and strategic initiatives

Required Qualifications

• Bachelor's Degree in "STEM" Majors (Science, Technology, Engineering and Math); Cognitive Psychology, Human Computer Interaction, Human Factors; or equivalent experience


• 2+ years professional experience; or equivalent experience


• Demonstrated problem solving ability and use of creativity to solve user needs


• Demonstrated experience working with a multidisciplinary team


• Demonstrated program/project management skills


• Demonstrated oral and written communication skills


• Familiarity with ISO, FDA and other regulatory standards

Desired Characteristics

• Master's degree in Engineering or Cognitive/Experimental Psychology with a concentration in Human Factors / Ergonomics, Human-Computer Interaction, or related field of study


• Experience with Usability/Human Factors Work Instructions and International Standards


• Experience conducting impact assessments, formative and summative studies


• Experience in product life cycle and/or software development life cycle


• Experience performing product design work in a highly regulated industry; medical device development strongly preferred


• Understanding of cultural variations and their impact on user needs

We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Relocation Assistance Provided: No

Additional Information

• GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation.


• GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.


• GE HealthCare will only employ those who are legally authorized to work in the United States for this opening.


• Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).


• While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

At GE HealthCare, we see possibilities through innovation. We’re partnering with our customers to fulfill healthcare’s greatest potential through groundbreaking medical technology, intelligent devices, and care solutions.

Better tools enabling better patient care.

Together, we are not only building a healthier future but living our purpose to create a world where healthcare has no limits.