Usability Designer

Philips; Massachusetts; On-site; USD 129,000 - 205,000; Full time

Benefits offered by this job

PTO

401k match

HSA contributions

Stock purchase plan

Education reimbursement

Job summary

Philips in Cambridge, MA is seeking a Usability Designer to shape patient and clinician-facing medical devices within AM&D. You will champion user-centered design, conduct usability activities across development, and collaborate with UX, clinical specialists, product managers, researchers and engineers.

The role emphasizes FDA/IEC 62366-1 compliance, usability testing, risk management, and post-market analysis.

Qualifications

• 2+ years of usability engineering experience; 4+ preferred, in complex systems, medical device experience would be beneficial.
• Knowledge of cognitive and physical ergonomics.
• Familiarity with quality management systems and risk management principles, and the ability to produce high-quality formal documentation.
• Understanding regulatory requirements for medical device usability, including FDA guidance and IEC 62366-1.

Responsibilities

• Define usability activities across all development phases with multidisciplinary teams, including UX designers, clinical specialists, product managers, researchers, and system engineers.
• Conduct user research, task analysis, and develop use scenarios.
• Provide usability input to the design of user-centered and safe-to-use solutions.
• Lead usability FMEA activities.
• Plan, execute, and report usability evaluations and ensure critical findings are addressed.
• Create the usability engineering file in compliance with FDA guidance and IEC 62366-1.
• Analyze post-market and telemetry data to identify usability issues.

Skills

Usability engineering

Ergonomics

Regulatory knowledge

Communication skills

Education

Bachelor's or Master's in human factors engineering / HCI / cognitive science / product or interaction design

Job description

Job Title

Usability Designer

Job Description

As a Usability Designer within Philips' Ambulatory Monitoring & Diagnostics (AM&D) business, you will play a critical role in shaping products that improve patient outcomes and clinician experiences around the world. You'll champion user-centered design, ensuring our solutions are safe, effective, and intuitive while advocating for the needs of patients, caregivers, and healthcare professionals across a global portfolio of innovative products and services.

Your role:

• Defining usability activities across all development phases in collaboration with multidisciplinary teams, including UX designers, clinical specialists, product managers, researchers, and system engineers.


• Conducting user research, task analysis, and developing use scenarios.


• Providing usability input to the design of user-centered and safe-to-use solutions.


• Leading usability FMEA activities.


• Planning, executing, and reporting usability evaluations and ensuring critical findings are addressed.


• Conducting summative evaluations and creating the usability engineering file in compliance with FDA guidance and IEC 62366-1.


• Analyzing post-market and telemetry data to identify usability issues.

You're the right fit if:

• You’ve acquired 2+ years of experience (4+ preferred) in usability engineering for complex systems, preferably within the medical device industry, along with experience across the product lifecycle, including user needs, task analysis, validation, and post-market follow-up.


• Your skills include:
  
  
  • Knowledge of cognitive and physical ergonomics.
  
  
  • Familiarity with quality management systems and risk management principles, and the ability to produce high-quality formal documentation.
  
  
  • An understanding of regulatory requirements for medical device usability, including FDA guidance and IEC 62366-1 (highly preferred).
  
  
  
  


• You have a bachelor's or master's degree in human factors engineering, human-computer interaction (HCI), cognitive science, product or interaction design or similar discipline.


• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.


• You’re an excellent communicator, both written and verbal.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.


• Discover our rich and exciting history.


• Learn more about our purpose.


• Learn more about our culture.

Philips Transparency Details

The pay range for this position in MA is $129,000 to $205,000.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Cambridge, MA.

ConnectedCare

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.