(USA) Vision Center Manager NL2

Walmart; Bowie (MD); On-site; USD 42,000 - 64,000; Full time

Job summary

Walmart Vision Center in Bowie, MD is seeking an optician to drive sales and ensure accurate pricing, signing, and in‑stock levels while delivering excellent customer service. You will supervise associates, train staff, and uphold store policies, while educating Members on eyewear choices and taking measurements.

This role emphasizes teamwork, integrity, and community engagement as part of Walmart's commitment to serving customers and maintaining a safe, compliant environment.

Qualifications

• 2+ years of college or equivalent combination of retail/supervisory experience.
• High school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician where required.

Responsibilities

• Drive sales in the Vision Center with effective merchandising, pricing, signing, and inventory controls.
• Oversee customer service approaches and resolve issues per company standards.
• supervise and develop associates, mentor staff, and foster belonging.
• Educate Members on eyewear choices, take measurements, verify prescriptions, and perform minor frame repairs.
• Ensure confidentiality and compliant handling of records and assets; support safety and quality reviews.

Skills

Customer service

Leadership

Retail experience

Communication

Education

2+ years college

High school diploma or equivalent

Tools

Optical equipment

Job description

Position Summary...

What you'll do...

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing proper signing and instock and inventory levels budgeting and forecasting sales and assessing economic trends and community needsModels enforces and provides direction and guidance to Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember needs complaints and issues are successfully resolved within Company guidelines and standardsOversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the communityEnsures compliance with Company and legal policies procedures and regulations for the Vision Center by analyzing and interpreting reports implementing and monitoring asset protection and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans to improve performance providing direction and guidance on executing Company programs and strategic initiatives and directing the Vision Center Associates in ensuring confidentiality of information documentation and assigned recordsProvides supervision and development opportunities for Associates in the Vision Center by hiring training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplaceEnsures the provision of quality eyewear by consulting with and educating MembersCustomers selecting products based on MemberCustomer needs obtaining measurements verifying prescriptions maintaining confidential information performing minor frame repair and maintaining Optical equipmentUpholds the Companys Open Door Policy: by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures and suggesting resolution for Associates Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy: and providing direction and guidance on applying these in executing business processes and practices

Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B

Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B

Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments

Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving

Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent

Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans

Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans

Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes

Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.

High school diploma or equivalent.

Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Primary Location...

3300 CRAIN HWY, BOWIE, MD 20716-1398, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.