(USA) Vision Center Manager NL 1

Walmart; Town of Texas (WI); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading retail company seeks a Sales Supervisor for their Vision Center, responsible for driving sales, managing teams, and ensuring compliance with policies. This role combines customer service, team leadership, and operational excellence while offering competitive pay and benefits. Ideal candidates will have retail or supervisory experience and knowledge of optical services.

Benefits

Health benefits

Dental benefits

Vision insurance

401(k) plan

Stock purchase plan

Paid time off

Educational assistance

Qualifications

• Completion of 2+ years of college or 1 year retail and 1 year supervisory experience.
• Eligibility to work as an optician or apprentice optician per state laws.

Responsibilities

• Drives sales by ensuring effective merchandise presentation and compliance.
• Supervises and develops Associates, including hiring, training, and mentoring.
• Consults with customers on eyewear and maintains optical equipment.

Skills

Customer service

Team leadership

Sales management

Compliance knowledge

Community engagement

Education

High school diploma or equivalent

Completion of 2+ years of college

Job description

Position Summary

Drives sales in the Vision Center by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, and maintaining in-stock inventory levels. Manages budgeting and forecasting sales, assessing economic trends and community needs.

Models, enforces, and provides guidance to Associates on customer service approaches to ensure customer needs and issues are resolved within company standards. Oversees community outreach programs and encourages Associates to serve as good community members.

Ensures compliance with company and legal policies by analyzing reports, implementing asset protection, safety controls, and conducting quality assurance reviews. Develops and implements action plans to improve performance and guides the execution of company programs and initiatives.

Provides supervision and development opportunities for Associates, including hiring, training, mentoring, and recognizing contributions. Ensures the provision of quality eyewear by consulting with customers, selecting products, obtaining measurements, verifying prescriptions, and maintaining optical equipment.

Upholds the company's Open Door Policy by addressing concerns, reviewing policies, and suggesting resolutions. Develops relationships with stakeholders, supports business plans, and promotes continuous learning and improvement.

Builds high-performing teams, embraces diversity, and fosters a workplace of belonging. Communicates effectively, motivates, and influences teams. Attracts, retains, and develops talent, and acts with integrity and transparency.

Delivers results by focusing on customer needs and applying business models. Drives continuous improvement, adopts new technologies, and supports change management.

Offers competitive pay, performance bonuses, and benefits including health, dental, vision, 401(k), stock purchase, paid time off, and educational assistance through Live Better U.

The hourly wage range for this position is $23.50-$33.50, with actual pay meeting or exceeding the minimum wage applicable to the location. Additional bonuses and zone pay may apply.

Minimum Qualifications

Completion of 2+ years of college OR 1 year retail and 1 year supervisory experience OR 2 years general work including 1 year optical experience. High school diploma or equivalent. Eligibility to work as an optician or apprentice optician per state laws.

Preferred Qualifications

Supervising Associates.

Primary Location

16600 FM 423, Frisco, TX 75034-0000, United States of America