(USA) Tire & Battery Technician - Automotive - PM

Walmart; Michigan; On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company is seeking a Tire & Battery Center Technician to provide exceptional service in a collaborative environment. The role involves ensuring safety compliance, utilizing technology for service enhancement, and mentoring team members. Competitive pay and benefits are offered, including health coverage and educational assistance.

Benefits

Competitive pay

Performance bonuses

Health coverage

401(k) plan

Paid time off

Educational assistance

Qualifications

• Valid driver's license required.
• Must be 18 years or older.
• Ability to complete required trainings.

Responsibilities

• Collaborate with team members for service and sales.
• Demonstrate knowledge of safety and compliance protocols.
• Utilize digital tools for planning and sales.
• Manage inventory and assist customers.

Skills

Customer Service

Team Collaboration

Safety Compliance

Technical Knowledge

Education

Valid state-issued driver's license

18 years or older

Job description

Position Summary

As a Tire & Battery Center Technician, you will work to provide safe and efficient service in both the sales and service areas of the department, delivering more of what our members love, for less. You will collaborate with other associates to ensure the club meets members' expectations.

What you'll do

1. Be a Team Member: Collaborate with team members to fulfill sales and service requests, educate others on tools, tasks, resources, and mentor new technicians. Communicate effectively and develop interpersonal skills for providing safe and efficient customer service.
2. Be an Expert: Demonstrate knowledge of safety and compliance protocols, industry guidelines, service standards, equipment operations, TPMS, product specifications, seasonality, and POS systems. Use this knowledge to enhance service quality.
3. Be a Techie: Utilize digital tools and handheld technology to plan, drive sales, improve service, and make immediate business decisions related to safety alerts, product information, and training. Encourage team adoption of new tools.
4. Be an Owner: Communicate needs for equipment, tools, and supplies. Manage returns, orders, and transactions. Maintain inventory accuracy, safety, and compliance. Assist members with purchasing and resolve issues.
5. Be a Talent Ambassador: Promote high-quality service and products, develop and inspire team members, and foster a respectful, supportive, and team-oriented environment. Comply with company policies and support continuous improvement.
6. Respect the Individual: Embrace diversity, create an inclusive workplace, and build strong, trusting relationships. Support and mentor others, recognize contributions, and foster a culture of belonging.
7. Act with Integrity: Uphold high standards of ethics and compliance, model company values, and support a positive culture. Be accountable and transparent in actions.
8. Serve our Customers and Members: Prioritize customer satisfaction, make informed decisions, and consider the impact on the team and stakeholders.
9. Strive for Excellence: Foster curiosity, resilience, and continuous improvement. Support adoption of new technologies and skills, and assist others through change.

Benefits

At Sam's Club, we offer competitive pay, performance bonuses, and benefits including health coverage, 401(k), stock purchase, paid time off, and more. We also provide educational assistance through Live Better U.

Minimum Qualifications

• Valid state-issued driver's license
• Must be 18 years or older
• Ability to successfully complete required trainings and assessments

Preferred Qualifications

• Experience in auto service or retail industry

Primary Location

3901 Alpine Ave NW, Comstock Park, MI 49321-8350, United States of America